SHANNON LOCK
Whitby,ON
Summary
Results-driven operations leader with NISCL designation and expertise in procurement, organizational readiness, and cross-team collaboration. Skilled at streamlining processes, aligning initiatives across departments, and ensuring staff have the tools and support to deliver high-quality, equitable services. Known for leading large-scale operational projects and improving efficiency while maintaining staff engagement and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Procurement Lead
Grandview Children's Centre
11.2023 - Current
- Lead the deployment of $2M worth of furniture, fixtures, and equipment (FF&E) for the organizations new facility, ensuring timely delivery, installation, and quality control
- Negotiate contracts with suppliers, ensuring favorable terms and compliance with company and ministry standards
- Lead procurement strategy development to optimize supply chain efficiency and cost management.
- Develop and implement standardized receiving processes for all incoming good, including verification, documentation and deployment to correct site.
- Spearheaded cross-functional collaboration initiatives to align procurement practices with organizational goals.
- Helping to develop and implement procurement policies, ensuring compliance across the organization.
- Oversee the day-to-day operations of the internal cafe, ensuring high-quality food, beverage and customer service standards
- Monitor cafe budgets, expenses and revenues to ensure cost-effectiveness
Purchasing & Operations
DVTEST Inc
08.2014 - 11.2023
- Computed and created purchase orders in filemaker to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Execute all purchasing requirements in timely manner
- Work with engineering staff to create all bill of materials for ongoing projects
- Collaborate with accounting, management, and engineering to achieve business objectives. Decrease overall spending by 10%
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Performed monthly reconciliation of open purchasing orders.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Source vendors, build relationships, and negotiate prices - estimated budget of 2 million
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated transportation and logistics contracts to reduce shipping costs.
BAR MANAGER
The Antrim House Pub
07.2008 - 11.2013
- Serve customers in timely and friendly manner
- Interact with vendors by placing all food and beverage orders
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
SALES & PROCUREMENT MANAGER
Nexicore Services
01.2005 - 01.2009
- Act as liaison with Best Buy/Future Shop for laptop procurement program
- Identified and resolved all maintenance and warranty issues
- Scheduled and mediated all resolution meetings and maintain minutes of meeting
- Sourced materials to keep up with production goals and meet customer demands.
- Negotiate pricing contracts with vendors and ensure compliance of contracts w
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Work with department heads to clear up back log of inventory and old stock
- Decreased repair time by 3%
- Led strategic sourcing initiatives to enhance supplier relationships and optimize procurement processes.
- Developed and implemented procurement policies to ensure compliance with industry regulations and standards.
Education
NISCL-CSCL, CIPS - Supply Chain
National Institute of Supply Chain Leaders
Toronto, Ontario06.2024
Diploma - Business Administration
Seneca College of Applied Arts
King City, ON06.1998
Skills
- People management expertise
- Strong verbal and written communication
- Cost optimization techniques
- Typing speed of 70 words per minute
- Proficient in MS Office, Word, Excel, Outlook and Notes
- Vendor price negotiations
- Superior organizational skills
- Supplier relationship management
Certification
- Coaching, Mentoring & Networking, Sept 2025
- Lean Healthcare White Belt, April 2005
- Foundations of Leadership, May 2025
- Green Lean Belt, Currently enrolled
Timeline
Procurement Lead
Grandview Children's Centre
11.2023 - Current
Purchasing & Operations
DVTEST Inc
08.2014 - 11.2023
BAR MANAGER
The Antrim House Pub
07.2008 - 11.2013
SALES & PROCUREMENT MANAGER
Nexicore Services
01.2005 - 01.2009
NISCL-CSCL, CIPS - Supply Chain
National Institute of Supply Chain Leaders
Diploma - Business Administration
Seneca College of Applied Arts
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