Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

VISHWA BAGADIA

Toronto,ON

Summary

Highly motivated and enthusiastic fresher seeking a challenging position in Digital Marketing to utilize skills and creativity in driving online brand presence and engagement. Eager to learn and contribute to the success of a dynamic organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Engagement Associate

Contact Point 360
09.2021 - Current
  • Responded to customer inquiries promptly and effectively, ensuring their needs were met and questions were addressed.
  • Assisted customers with product selections, offering recommendations, and guiding them through purchasing process.
  • Successfully resolved customer complaints and issues, achieving high customer satisfaction rates.
  • Contributed to boosting sales by promoting and explaining benefits of rewards program, resulting in increased sign-ups.
  • Worked collaboratively with team members to ensure smooth operations and positive shopping experience for customers.

Social Media Coordinator Intern

Kdi_immigration
01.2021 - 09.2021
  • Assisted in creating and implementing social media strategies to increase organization's online presence.
  • Managed daily posting and content creation for Facebook, Twitter, and Instagram, resulting 20% increase in followers.
  • Responded to comments and messages, addressing inquiries and providing accurate information about immigration services.
  • Collaborated with the communications team to plan and execute live Q&A sessions on Facebook to engage the community and address frequently asked questions.

Supervisor Security Officer

G4S Security
01.2021 - 08.2021
  • Coordinated work activities with other departments to meet business requirements.
  • Resolved work-related problems and prepared incident and action reports.
  • Enforced regulations to maintain order and resolve conflicts.
  • Trained staff in job duties, safety procedures, and company policies.
  • Provided feedback to security staff and monitored business unit activities.

Inventory Auditor

RGIS Canada
06.2019 - 12.2020
  • Conducted accurate and efficient inventory counts for various clients and locations, ensuring data integrity and reliability.
  • Utilized handheld scanning devices and other inventory management tools to record item quantities and details.
  • Collaborated with team of auditors to complete large-scale inventory projects for retail stores, warehouses, and other establishments.
  • Adhered to strict timelines and productivity targets to achieve successful inventory audits within scheduled timeframes.
  • Demonstrated strong attention to detail, meticulously checking and verifying item information to maintain data accuracy.

Education

Post Graduation - Creative Advertising

Seneca College of Applied Arts And Technology
North York, ON
2020

BBA - Specialization in Marketing

Navarachana University
Gujarat, India
2016

Skills

  • Ability to work in team
  • Critical thinking and problem solving
  • Customer Service
  • Fast Learner
  • Ability to Multitask
  • Keyword research and analysis
  • Email Marketing
  • Pay-Per-Click Advertising (PPC)
  • Blogging and article writing
  • Excel or other data analysis tools
  • Monitoring industry trends and competitors

Languages

English
Full Professional

Certification

Hootsuite - Social Media Marketing

Timeline

Customer Engagement Associate

Contact Point 360
09.2021 - Current

Social Media Coordinator Intern

Kdi_immigration
01.2021 - 09.2021

Supervisor Security Officer

G4S Security
01.2021 - 08.2021

Inventory Auditor

RGIS Canada
06.2019 - 12.2020

Post Graduation - Creative Advertising

Seneca College of Applied Arts And Technology

BBA - Specialization in Marketing

Navarachana University

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VISHWA BAGADIA