VISHWA BAGADIA
Toronto,ON
Summary
Highly motivated and enthusiastic fresher seeking a challenging position in Digital Marketing to utilize skills and creativity in driving online brand presence and engagement. Eager to learn and contribute to the success of a dynamic organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Engagement Associate
Contact Point 360
09.2021 - Current
- Responded to customer inquiries promptly and effectively, ensuring their needs were met and questions were addressed.
- Assisted customers with product selections, offering recommendations, and guiding them through purchasing process.
- Successfully resolved customer complaints and issues, achieving high customer satisfaction rates.
- Contributed to boosting sales by promoting and explaining benefits of rewards program, resulting in increased sign-ups.
- Worked collaboratively with team members to ensure smooth operations and positive shopping experience for customers.
Social Media Coordinator Intern
Kdi_immigration
01.2021 - 09.2021
- Assisted in creating and implementing social media strategies to increase organization's online presence.
- Managed daily posting and content creation for Facebook, Twitter, and Instagram, resulting 20% increase in followers.
- Responded to comments and messages, addressing inquiries and providing accurate information about immigration services.
- Collaborated with the communications team to plan and execute live Q&A sessions on Facebook to engage the community and address frequently asked questions.
Supervisor Security Officer
G4S Security
01.2021 - 08.2021
- Coordinated work activities with other departments to meet business requirements.
- Resolved work-related problems and prepared incident and action reports.
- Enforced regulations to maintain order and resolve conflicts.
- Trained staff in job duties, safety procedures, and company policies.
- Provided feedback to security staff and monitored business unit activities.
Inventory Auditor
RGIS Canada
06.2019 - 12.2020
- Conducted accurate and efficient inventory counts for various clients and locations, ensuring data integrity and reliability.
- Utilized handheld scanning devices and other inventory management tools to record item quantities and details.
- Collaborated with team of auditors to complete large-scale inventory projects for retail stores, warehouses, and other establishments.
- Adhered to strict timelines and productivity targets to achieve successful inventory audits within scheduled timeframes.
- Demonstrated strong attention to detail, meticulously checking and verifying item information to maintain data accuracy.
Education
Post Graduation - Creative Advertising
Seneca College of Applied Arts And Technology
North York, ON2020
BBA - Specialization in Marketing
Navarachana University
Gujarat, India2016
Skills
- Ability to work in team
- Critical thinking and problem solving
- Customer Service
- Fast Learner
- Ability to Multitask
- Keyword research and analysis
- Email Marketing
- Pay-Per-Click Advertising (PPC)
- Blogging and article writing
- Excel or other data analysis tools
- Monitoring industry trends and competitors
Languages
English
Full Professional
Certification
Hootsuite - Social Media Marketing
Timeline
Customer Engagement Associate
Contact Point 360
09.2021 - Current
Social Media Coordinator Intern
Kdi_immigration
01.2021 - 09.2021
Supervisor Security Officer
G4S Security
01.2021 - 08.2021
Inventory Auditor
RGIS Canada
06.2019 - 12.2020
Post Graduation - Creative Advertising
Seneca College of Applied Arts And Technology
BBA - Specialization in Marketing
Navarachana University
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