Emmanuel Adejumo
Summerside,Quebec
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Customer Engagement Associate
Contact Point 360
04.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Maintained up-to-date knowledge of product and service changes.
Packaging Associate
Kore Outdoor
03.2023 - 03.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated tape machines, scales and label printers to package items correctly.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Superintendent Pharmacist
Jenjil Nig.Ltd.
02.2022 - 12.2022
Superintendent Pharmacist
Nard Pharmacy And Stores
02.2021 - 01.2022
Locum Tenens Pharmacist
Syinile Pharmacy
01.2021 - 04.2021
Superintendent Pharmacist
MarioGracias Pharmacy
07.2020 - 01.2021
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
Locum Tenens Pharmacist
Ecstasy Pharmacy
03.2022 - 12.2022
Education
Doctor Of Pharmacy - Pharmacy
University of Benin
Edo State11.2017
Skills
- Corrective Actions
- Special Assignments
- Educating Consumers
- Report Preparation
- Microsoft Excel
- Compliance Requirements
- Operational Efficiency
- Training Programs
- Active Listening
- Maintaining Clean Work Areas
- Customer Service
Timeline
Customer Engagement Associate
Contact Point 360
04.2023 - 08.2023
Packaging Associate
Kore Outdoor
03.2023 - 03.2023
Locum Tenens Pharmacist
Ecstasy Pharmacy
03.2022 - 12.2022
Superintendent Pharmacist
Jenjil Nig.Ltd.
02.2022 - 12.2022
Superintendent Pharmacist
Nard Pharmacy And Stores
02.2021 - 01.2022
Locum Tenens Pharmacist
Syinile Pharmacy
01.2021 - 04.2021
Superintendent Pharmacist
MarioGracias Pharmacy
07.2020 - 01.2021
Doctor Of Pharmacy - Pharmacy
University of Benin
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