Vipul Kwatra
Brampton,ON
Summary
Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge/Security Guard
Logixx Security
02.2023 - 05.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created welcoming and comfortable environment for guests.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival by providing warm welcome.
Manager
HUSKY GAS STATION AND CONVENIENCE
05.2020 - 08.2022
- CUSTOMER SERVICE
- SALES
- BACK OFFICE
- RESTOCKING
- CASH HANDLING
- PROBLEM SOLVING
- U HAUL DEALING ( DEALING WITH CUSTOMERS AND ALSO PERFORM SHIFTING OF TRUCKS AND
- EQUIPMENTS FROM ONE PLACE TO ANOTHER)
- DECISION MAKING
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Security Guard
WILD CHILD
09.2019 - 05.2020
- Checking id and passes and maintain the safe environment for the customers and controlling uncertain happenings
Education
diploma - Business marketing in Business marketing
St. Clair college
High school diploma - Commerce
Dr asanand sen sec school
Skills
- Retail Sales
- Receptionist
- Leadership
- Organizational Skills
- Sales
- Cash Handling
- Communications
- Team Management
- Marketing (Less than 1 year)
- Entertainer
- Concierge Assistance
- Business Correspondence
- Reporting Capabilities
- Emergency Situations
Certification
CPR Certification
Present
Security Guard Licence
Present
Class G Licence
Present
Smart Serve
Present
Additional Information
- Willing to relocate: Anywhere
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Concierge/Security Guard
Logixx Security
02.2023 - 05.2023
Manager
HUSKY GAS STATION AND CONVENIENCE
05.2020 - 08.2022
Security Guard
WILD CHILD
09.2019 - 05.2020
diploma - Business marketing in Business marketing
St. Clair college
High school diploma - Commerce
Dr asanand sen sec school
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