Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Rohan Pillai

Toronto,ON

Summary

Dedicated and experienced Security Professional with over a year of residential security experience, specializing in surveillance, crowd control, and de-escalation techniques. Seeking to leverage skills in security operations, compliance, and incident reporting for a Screening Officer role in a data center environment, ensuring the safety and security of personnel and assets.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Concierge/Security Guard

iGuard360 Security
04.2024 - Current
  • Maintain security of residential and commercial properties, ensuring compliance with safety protocols
  • Conduct surveillance and monitor CCTV systems to detect and deter unauthorized activities
  • Perform regular patrols and manage access control systems
  • Provide excellent customer service while de-escalating potentially volatile situations

Event Security Guard (Casual)

Star Security & Investigations
04.2024 - Current
  • Supervise and control crowds at large events, ensuring safety for all attendees
  • Operate metal detectors and hand wands to screen for prohibited items
  • Respond swiftly to incidents and emergencies, coordinating with event staff and law enforcement
  • Enforce entry protocols and maintain orderly traffic flow at entry points

Security Guard (Full-Time)

Hi-End Security
11.2023 - 04.2024
  • Monitored property through patrols and CCTV systems, preventing unauthorized access and suspicious activity
  • Assisted with loss prevention by maintaining records of incidents and conducting detailed reports
  • Coordinated with law enforcement during incidents requiring immediate intervention
  • Enforced company safety policies, ensuring compliance with security protocols

Education

Diploma - Business

Sault College
Ontario

Skills

  • Surveillance & Intelligence Experience
  • Loss Prevention & Security Operations
  • Metal Detector & Hand Wand Operation
  • Incident Reporting & Documentation
  • Crowd Control & De-escalation
  • Compliance with SOP & Screening Procedures
  • Strong Customer Service & Communication Skills
  • Conflict Management
  • CCTV Monitoring
  • CPR & First Aid Certified

Certification

  • Valid Security License (ON)
  • CPR and First Aid Certificate
  • Smart Serve License

Additional Information

Available for flexible shifts and overtime as required., Comfortable working in environments requiring protective gear., Able to maintain professional composure in high-pressure situations.

Timeline

Concierge/Security Guard

iGuard360 Security
04.2024 - Current

Event Security Guard (Casual)

Star Security & Investigations
04.2024 - Current

Security Guard (Full-Time)

Hi-End Security
11.2023 - 04.2024

Diploma - Business

Sault College

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Rohan Pillai