Jaskirat Kaur
Etobicoke,Canada
Summary
With 3.5 years of customer service experience in security and as an assistant supervisor for machine operator, and have developed strong interpersonal and leadership skills.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. As an assistant supervisor of machine operator , helped to manage daily operations by overseeing workflows, ensuring safety and assisting the training. Also, served as a liaison between management and operators, offering guidance , resolving issues, and promoting a positive work environment. the role combined safety oversight with effective communication and problem- solving to maintain smooth operations and strong team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard (Full Time) Concierge
REGAL SECURITY INC.
09.2023 - 10.2024
- Concierge duties involve providing high-level customer service by assisting guests with various needs, such as booking reservations, arranging transportation, recommending local attractions, and handling special requests
- Concierges also address guest complaints, ensure smooth operations, and maintain strong communication with other departments to enhance guest experience
- Role requires excellent communication, problem-solving, and local knowledge to meet guests' expectations and ensure their satisfaction
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Guard (Part Time)
Security inc
04.2023 - 07.2023
- Basic patrolling security guard duties include regularly monitoring and inspecting assigned areas to ensure safety and prevent incidents
- This involves checking for signs of unauthorized access, theft, vandalism, or other safety hazards
- Security guards also observe surveillance equipment, report suspicious activity, and respond to emergencies or alarms
- Interact with employees, visitors, or residents to provide assistance, enforce rules, and ensure secure environment
- Regularly documenting patrol activities and incidents is also key responsibility
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Store Security Guard (part-time)
Fast guard services
01.2023 - 05.2023
- A store security guard's duties include monitoring store for theft, ensuring customer and employee safety, and preventing unauthorized access
- Observe surveillance cameras, conduct regular patrols, and check bags or receipts at exits
- Security guards also handle incidents of shoplifting, enforce store policies, and assist with emergency situations like fires or medical emergencies
- Additionally, may greet customers and provide assistance when needed
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Completed full building and grounds patrols to spot and investigate concerns.
Assistant Supervisor(full-time)
Viva packaging
04.2022 - 04.2023
- I worked over there as assistant supervisor of machine operator of plastic company
- My usual duties over there was to fix machines digitally and manually by hands
- Fix stamps, had to make adjustments of product stamps, checking quality, color, timing, quantity and settings before starting any kind of product
- Also, I had duty to configure workers how they are working, had to report to supervisor
- Lastly, I had to do all paperwork of each and every product for giving detail information to next shift and supervisor
- Worked with management team to implement proper division of responsibilities.
- Revised work practices to improve efficiency, boost quality and meet production goals.
Old Age Care Center Security Guard(part-time)
Pinkerton
04.2022 - 11.2022
- Resident watch in Crescent Care Home, Peterborough
- Supervise the behavior of old people, help them in motor activities
- Good indulging spirit with Nurses and Staff working there
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
College diploma - Personal Support Work
Alpha career college
Toronto, ON11.2024
College diploma - Fitness and health promotion
Fleming college
Peterborough, ON04.2023
Skills
- Security
- Writing Skills
- Cleaning Experience
- Time Management
- Surveillance
- CCTV
- Security System Experience
- Typing
- Supervising Experience
- Loss Prevention
- Information Security
- Intelligence Experience
- Patrolling
- Superb surveillance skills
- Background checks
- Alarm systems
- Security procedures
- Emergency response
- Parking enforcement
- CCTV monitoring
- Staff management
- Incident reporting
- Event security
- First aid certified
- Verbal and written communication
- Workplace safety
- Firearms expertise
- Premises surveillance
- Security camera monitoring
- Physical combat trained
- Reliability
- Building patrol
- Legible report writing
- Grounds monitoring
- Security operations experience
- Defensive driving
- Crime prevention
- Emergency awareness
- Hazardous material handling
- Security protocols
- Report preparation
- English fluency
- Background investigations
- Access control
- Reporting skills
- Punctuality
- Document preparation
- Relationship building and management
- Situational awareness
- Complex Problem-solving
- English fluency
Certification
- Security Guard Licence, 05/08/24, 05/08/26
( expired security license was from 06/10/2022 to 05/08/2024).
- driving license- G2 (with clear abstract).
- CPR Certification, 09/01/22, Present
- emergency First Aid Certification, 09/01/22, Present
- standard first aid, valid till 10/22/2027
- vulnerable sector check valid 2025-05-05
**Additional information**
Trained for use of force by Regal Security,
Available upon request.
Timeline
Security Guard (Full Time) Concierge
REGAL SECURITY INC.
09.2023 - 10.2024
Security Guard (Part Time)
Security inc
04.2023 - 07.2023
Store Security Guard (part-time)
Fast guard services
01.2023 - 05.2023
Assistant Supervisor(full-time)
Viva packaging
04.2022 - 04.2023
Old Age Care Center Security Guard(part-time)
Pinkerton
04.2022 - 11.2022
College diploma - Fitness and health promotion
Fleming college
College diploma - Personal Support Work
Alpha career college
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