Kanwaldeep Singh
Burnaby,BC
Summary
A reliable employee offering excellent communication and good judgment. Detail-oriented with bilingual abilities combined with integrity as a frontline corporate representative. Well-educated and poised with superior communication skills. Results-driven focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Concierge/Security Guard
Centrum Security
06.2021 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets
- Recorded observations and occurrences and interviewed witnesses to complete and submit the incident report
- Responded quickly to emergency situations to assess and deflect issues
- Secured entrances and exits by maintaining a physical presence and carefully monitoring CCTV
- Providing high-end customer service to residents.
- Maintained the front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Parking Enforcement Officer
Easypark
01.2023 - 07.2023
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Maintained accurate and detailed logs of all events during each shift.
- Wrote and issues citations or warnings to owners of vehicles.
Delivery Driver
Million Deliveries
10.2021 - 04.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Guard
GardaWorld
10.2020 - 03.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Security Officer
Blackbird Security
01.2020 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Material Handler
Rogers Arena
10.2019 - 04.2020
- Rearranged and organized the arena according to the upcoming events.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Demonstrated and applied product knowledge of company SKUs.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Driver helper
UPS
12.2019 - 01.2020
- Displayed very good communication and customer service skills
- Mapped out locations using GPS applications
- Assisted driver with product or package deliveries to residential and commercial locations.
Education
Associate of Arts - Science And Arts
Capilano University
North Vancouver, BC04.2022
High School Diploma -
Army Public School
Himachal Pradesh, India04.2017
Skills
- Time Management
- Customer Service
- Organizational Skills
- Microsoft Word
- Microsoft Excel
- Social Media Networking
- Creative Solutions
- Concierge Assistance
- Personalized Support
- CCTV Surveillance
- Front Desk Operations
Timeline
Parking Enforcement Officer
Easypark
01.2023 - 07.2023
Delivery Driver
Million Deliveries
10.2021 - 04.2022
Concierge/Security Guard
Centrum Security
06.2021 - Current
Security Guard
GardaWorld
10.2020 - 03.2022
Security Officer
Blackbird Security
01.2020 - 09.2020
Driver helper
UPS
12.2019 - 01.2020
Material Handler
Rogers Arena
10.2019 - 04.2020
Associate of Arts - Science And Arts
Capilano University
High School Diploma -
Army Public School
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