Shah Waleed
Toronto,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Concierge/Security Guard
Paragon Security
Toronto
03.2022 - 05.2024
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Coordinated maintenance services including plumbing, electrical, carpentry and painting work by contractors or staff members.
- Developed strong relationships with tenants by providing personalized assistance and support.
- Organized packages received by mail or courier on behalf of tenants while ensuring they are properly tracked.
- Kept updated records of guest feedback forms in order to measure service quality over time.
IOS Developer
Enigma Software Solutions
Remote
05.2020 - Current
- https://www.linkedin.com/company/enigmasoftwaresolution/mycompany/
- Utilized Git, SourceTree, and GitHub for streamlined collaboration, code management, and efficient workflow in the development team
- Implemented MVVM architecture in apps that facilitated easy updates to the user interface without impacting the underlying data handling and business logic, enhancing code maintainability & scalability
- Developed robust JSON parsing and conducted efficient API network calls to ensure clear data presentation and dynamic retrieval for visually appealing Collection Views and Table Views, optimizing overall user experience.
Food Delivery Driver
Uber
Toronto
06.2020 - 10.2023
- Completed over 4000+ deliveries with a satisfaction rate of 99%
- Communicated with customers about their orders when necessary, providing friendly customer service throughout the process.
- Delivered food items to customers in a timely manner, following all safety protocols.
Skills
- Strong interpersonal skills
- Hospitality
- Conflict Resolution
- Telephone Etiquette
- Maintaining Composure
- Analytical Thinking
- Networking
- Community Relations
- Administrative Support
- Transportation Coordination
- Customer Service
- Management interaction
Affiliations
Cricket, Squash, Deadlift, COD: Warzone, Magic internet money
Languages
English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Concierge/Security Guard
Paragon Security
03.2022 - 05.2024
Food Delivery Driver
Uber
06.2020 - 10.2023
IOS Developer
Enigma Software Solutions
05.2020 - Current
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