Deepali .
Toronto,ON
Summary
Dynamic professional with a strong work ethic and a proven track record at Paragon Security, excelling in customer service and conflict resolution. Adept at creating engaging learning experiences as a Home Tutor, utilizing creative teaching methods. Proficient in MS Office, I effectively analyze information to support student success and enhance guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge/Security Guard
Paragon Security
10.2023 - Current
- Greeting, assisting guests, and providing information and recommendations.
- Making reservations and arrangements.
- Handling complaints and resolving issues.
- Managing mail and deliveries, and ensuring the lobby is clean and presentable.
- Patrolling the premises and monitoring surveillance equipment.
- Controlling access to the building and responding to emergencies.
- Enforcing rules and regulation and writing reports.
Home Tutor
Self Employed Services
04.2021 - 12.2022
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Utilized creative teaching methods such as games and interactive activities to make learning enjoyable and engaging.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Monitored student progress through regular assessments, adjusting tutoring approaches as needed for optimal results.
- Developed academic strategies to improve student self-sufficiency and support academic goals.
- Used role-playing, dialogue as special teaching techniques.
- Communicated effectively with parents regarding students' progress, challenges, and strategies for improvement.
- Promoted a positive and inclusive classroom environment that encourages student participation and collaboration.
Education
International Business Management - Business Management
St.Clair College
North York, ON08.2024
Masters In Business Administration - Business Management
CT Group of Institutions
Jalandhar, India06.2019
Skills
- Provide better customer service and highly adaptable
- Strong work ethic
- Telephone etiquette
- Detail-oriented approach
- Making learning fun and engaging through creative activities and teaching methods
- Proficiency in using computer skills such as MS Office, MS Word, and MS Excel
- analyzing information and making reasoned judgments
- Remaining calm and understanding when dealing with challenging behaviors or situations
- CPR Certifications
- Developing and implementing engaging activities and learning experiences
Languages
English
Native or Bilingual
Certification
First Aid
CPR Certifications
Availability
Full Time
Timeline
Concierge/Security Guard
Paragon Security
10.2023 - Current
Home Tutor
Self Employed Services
04.2021 - 12.2022
International Business Management - Business Management
St.Clair College
Masters In Business Administration - Business Management
CT Group of Institutions
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