Summary
Overview
Work History
Education
Skills
Timeline
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Viet Tran Quoc

Toronto,ON

Summary

Network engineer passionate about IT and Operating systems with 3 years of research experience at La Salle College. Hardworking Field Technician bringing 02 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.

Overview

2
2
years of professional experience

Work History

Telecommunications Technician

Robitaille Telecom Inc
Fredericton, New Brunswick
10.2022 - 11.2023
  • Installation of telecommunications equipment at the customer’s site
  • Running of drops and interior/exterior outlets wiring
  • Working at heights with ladders (28-foot Extention ladder)
  • Maintaining stock of equipment, tools, and inventory

Field Service Technician

ABM Integrated Solutions
Fredericton, New Brunswick
03.2022 - 08.2022
  • Troubleshoot and diagnosed equipment such as ATM, POS systems, Printers, Network equipment, Servers, Laptops, and Pin Pads: removed paper/bill jams, tested sensors, run self-device diagnostics…
  • Installation, configuration, maintaining, upgrading new equipment, and explaining the operation and routine maintenance protocols to customers
  • Managed on-site and off-site installation, repair, maintenance, and test tasks
  • Placing an order for new parts and replacing defective parts
  • Respond to customer needs and questions concerning technical questions regarding computer hardware and software

Field Service Technician

Intellex Solutions Inc
Montreal, Quebec
08.2021 - 02.2022
  • Travel from site to site to evaluate equipment state
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
  • Install and set up POS devices: Verifone, Clover, Ingenico
  • Update inventory state and report to supervisor

Education

Diploma - Computer Science Technology

La Salle College
Montreal, Quebec
06.2021

Skills

  • Network deployment and system maintenance
  • Electrical Troubleshooting
  • Installation and Repair of computer devices
  • Technical Analysis
  • Proficient in working with Virtual Machine
  • Proficient in working with Active Directory
  • Proficient in working with Exchange Server
  • Proficient in working with SCCM
  • Proficient in working with Linux Server
  • Proficient in working with Office 365
  • Configuring and troubleshooting Cisco networking devices
  • CCNA
  • Base scripting skills with Python
  • Coaxial/Fiber optic cable installation
  • 28-foot Extension ladder handling
  • TV box/Modem/Home Phone installation

Timeline

Telecommunications Technician

Robitaille Telecom Inc
10.2022 - 11.2023

Field Service Technician

ABM Integrated Solutions
03.2022 - 08.2022

Field Service Technician

Intellex Solutions Inc
08.2021 - 02.2022

Diploma - Computer Science Technology

La Salle College

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Viet Tran Quoc