Dedicated and results-driven Customer Service Associate with 2 yrs of experience in delivering exceptional customer support. Proven track record of resolving issues, improving customer satisfaction, and exceeding performance targets. Adept at handling high-volume customer inquiries, demonstrating strong problem-solving skills, and maintaining a positive and professional demeanor. Skilled in utilizing CRM systems and leveraging strong communication and interpersonal abilities to build rapport with customers. Committed to delivering top-notch service to enhance the overall customer experience.