Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Timeline
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Vedannt Kanyal

Scarborough,ON

Summary

Client-focused Technical Sales Representative offering 4 years of providing top-notch solutions to customers. A driven professional with the understanding that great service results in lasting client relationships. Known for closing difficult customer deals while remaining polished and composed.

Overview

3
3
years of professional experience

Work History

Technical Sales Specialist

Zedd Customer Solutions (Fairstone Bank Of Canada)
03.2023 - Current
  • Consistently exceeded quarterly and annual sales targets by leveraging technical expertise to effectively communicate product value to clients.
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Recommended Balance Protection and Extended Warranty on customers walmart mastercard and explained features and costs to help customers make educated buying decisions.
  • Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
  • Generated and executed sales plans in existing customer base to meet profit increase goals.
  • Received recognition or awards for outstanding performance, innovation, or contributions to the sales team's success.

Customer Support Administrator

Decentral Games
10.2020 - 01.2023
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Researched and identified solutions to technical problems.
  • Offered assistance in implementing and developing training programs.
  • Built strong relationships with field operations team to support business development opportunities and improve service.

Education

BBA - Business Management

Seneca College of Applied Arts And Technology
North York, ON
01.2023

Skills

  • Extensive Knowledge of Banking Software like Mocha TSYS
  • Familiar with tracking IP addresses and checking game backlogs on software ie- Kibana
  • Technical Presentations
  • Competitive Analysis
  • Customer Relationship Management
  • Familiar with Java Script, CSS and HTML
  • Team Leadership
  • Email Marketing
  • Customer Retention
  • Social Media Outreach

Accomplishments

Competitive Swimmer who has won several medals at state level competitions.





Languages

English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Spanish
Limited Working

Hobbies


  • Passion for music and beat production


  • Passion for Basketball and Lawn tennis

Timeline

Technical Sales Specialist

Zedd Customer Solutions (Fairstone Bank Of Canada)
03.2023 - Current

Customer Support Administrator

Decentral Games
10.2020 - 01.2023

BBA - Business Management

Seneca College of Applied Arts And Technology

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Vedannt Kanyal