Victoria O. Atteh
Toronto,Canada
Summary
Personable and organized heritage professional with passion for arts and knack for creating engaging cultural programs and experiences. Knowledge of art curation and exhibition management, combined with skills in event planning and customer service. Driven to enhance visitor enjoyment and streamline gallery operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
BAND Gallery & Cultural Centre
07.2024 - Current
- Collaborated with the BAND team to create, implement, and manage comprehensive marketing plans, driving engagement up by 30% across multiple platforms.
- Produced and managed content for BAND’s website and social media, including SEO optimization, alt text updates, and ongoing maintenance to enhance online visibility.
- Coordinated and analyzed digital advertising campaigns (Google, Facebook) and provided monthly analytics reports to measure effectiveness and optimize strategies.
- Led the development of marketing materials such as brochures, newsletters, and press releases, and supported creative content creation for BAND’s community partners.
- Managed event documentation, coordinating photographers and videographers, while maintaining strong relationships with artists, partners, and advertisers.
Program Coordinator
Heritage Toronto
05.2022 - 06.2023
- Organized and managed program development from conception through successful execution, including logistics, vendor and budget management.
- Performed ad hoc administrative, communications and public relations tasks to the satisfaction of sponsors, community partners and board members alike
- Delivered historical interpretation of various relevant sites on walking tours within the city of Toronto to residents and visitors.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed heritage programming for the Equity Heritage Initiative, focused on a Black cultural heritage group in the City of Toronto.
- Conducted ethnographic research through community consultation and interviews to develop for digital heritage programming.
- Planned a in-person programming including a live storytelling and interactive experience of the cultural district.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Policy Development Intern
FAM Coaching, Consulting
06.2020 - 04.2022
- Researched and developed policy and by-laws for a new non-profit subsidiary of the FAM organization to create foundational operating documents
- Collaborated on non-profit business planning to set up the organization for success
- Conducted market research and produced a sample framework for acquiring future partners and collaborators
- Used critical thinking to break down problems, evaluate solutions and make decisions
Customer Support Agent
Teleperformance Canada
09.2021 - 12.2021
- Responded to customer inquiries by providing appropriate information and recommendations on the use of the brand's online platform and physical shopping location
- Contributed to sales targets by processing online sales orders, mitigating customer concerns and consulting on purchase choices
- Provided mentoring and guidance to new team members for seamless integration into the customer support environment.
- Participated in ongoing professional development to stay current with industry best practices, company policies, and product updates.
- Tracked client feedback and collaborated with cross-functional teams to address recurring concerns and enhance product offerings.
Editor and Writer
Ryerson Students' Union
01.2020 - 05.2020
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Developed style guides and editorial processes to maintain a consistent voice across all published materials.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Student Intern
LinkMentalHealth
01.2020 - 04.2020
- Created the #Trying therapy campaign alongside supervisor by developing communication strategies and partnerships with student societies at Ryerson University, U of T and Sheridan College
- Established procedures for social media marketing through mediums like Instagram and set up CrowdFire software to track online engagement which increased by 70%
- Identified issues in problems in product delivery, analyzed survey information and provided solutions to direct delivery problems
Education
Post Graduate Certificate - Digital Media Marketing
George Brown College
01.2025
Bachelor of Arts - Arts And Contemporary Studies (Anthropology Major)
Toronto Metropolitan University
Toronto06-2021
Skills
- Project Coordination
- Strategic and Creative Planning
- Customer Relationship Management
- Customer Service
- Critical Problem Solving
- Curatorial Expertise
- Program Facilitation
- Public Outreach & Engagement
Certification
AODA Certification (2023)
Mental Health First Aid Certification (2022)
Certificate in Social Justice and Community Engagement, Jack Layton Leadership School (2019)
Timeline
Marketing Coordinator
BAND Gallery & Cultural Centre
07.2024 - Current
Program Coordinator
Heritage Toronto
05.2022 - 06.2023
Customer Support Agent
Teleperformance Canada
09.2021 - 12.2021
Policy Development Intern
FAM Coaching, Consulting
06.2020 - 04.2022
Editor and Writer
Ryerson Students' Union
01.2020 - 05.2020
Student Intern
LinkMentalHealth
01.2020 - 04.2020
AODA Certification (2023)
Mental Health First Aid Certification (2022)
Certificate in Social Justice and Community Engagement, Jack Layton Leadership School (2019)
Post Graduate Certificate - Digital Media Marketing
George Brown College
Bachelor of Arts - Arts And Contemporary Studies (Anthropology Major)
Toronto Metropolitan University
Similar Profiles
Kamohelo SefoliKamohelo Sefoli
Maintenance Officer at Lehakoe Recreation & Cultural CentreMaintenance Officer at Lehakoe Recreation & Cultural Centre
Yibin DengYibin Deng
Volunteer at Shanghai British Cultural Exchange CentreVolunteer at Shanghai British Cultural Exchange Centre
Chiranjib MajumderChiranjib Majumder
Computer Trainer at Ramakrishna Mission Vivekananda Cultural CentreComputer Trainer at Ramakrishna Mission Vivekananda Cultural Centre