Experienced and dependable worker providing fast, high-quality customer service in various settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Digitization Technician
Heiltsuk Cultural Education Centre
10.2022 - Current
Assess the conditions of audio cassettes, VHS tapes and open reel audio
Digitize audio and video from the centre's archives
Assign metadata in accordance to digital preservation standards
Manipulate digital files such as file type conversion, cutting blank space and necessary dits for cleaner audio
Server/Food Runner
The Flying Beaver Bar & Grill
11.2021 - 05.2022
Serve food and beverages to customers around the restaurant
Clear tables of finished dishes, cutlery and glassware
Tend to bartenders with clean glasses, prepping garnishes, restocking, and closing the bar
Assist customers of their requests or complaints of our service
Packaging Associate
Fuggles & Warlock Brewery
02.2020 - 04.2021
Operate and monitor packaging line equipment (e.g can fillers, labelers, keg washers)
Inspect finished products for quality assurance and defects
Load/unload packaging materials (cans, bottles, kegs, boxes) for distribution
Clean and sanitize equipment and work areas
Busser
Fisherman's Bar & Grill
07.2016 - 08.2016
Clear tables of dishes, glassware and utensils
Sanitize and reset tables for next guests to be seated
Refill glasses, deliver condiments and assist servers with food and beverages
Check in on customers of their requests or complaints of service
Education
Metal Fabrication Level 1
British Columbia Institute of Technology
Burnaby, None
03-2018
High School Diploma -
Hugh Boyd Secondary
Richmond, BC
06-2017
Skills
Customer service
Attention to detail
Multitasking and organization
Work Planning and Prioritization
Documentation and reporting
Troubleshooting and diagnosis
Certification
Serving it Right Certification
Standard First Aid and CPR/AED Level C
Workplace Hazardous Materials Information System Training
Spanish Sirui International Cultural and Education at Spanish Sirui International Cultural and EducationSpanish Sirui International Cultural and Education at Spanish Sirui International Cultural and Education