Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Gagne

Edmonton,AB

Summary

As a nursing student, I have successfully completed over 600 clinical hours across diverse healthcare settings, where I developed strong foundational skills in patient assessment and ensuring patient safety. I consistently demonstrate effective communication with patients, families, and interdisciplinary teams to support quality care. Through hands-on experience, I strengthened my problem-solving abilities and collaborated closely with healthcare professionals to deliver evidence-based, patient-centered care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Support IV

Alberta Health Services
Edmonton, AB
03.2024 - 09.2024
  • Answered patient inquiries, provided information on services, and directed callers to appropriate personnel.
  • Entered patient data into electronic health records accurately and efficiently. Utilized various software systems, such as Connect Care/EPIC, Rightfax, and Netcare.
  • Collaborated with physicians, nurses, and other staff members.

Medical Office Assistant

REP Physio
Edmonton, AB
12.2023 - 03.2024
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Verified insurance coverage for each patient visit, and collected payments from patients for services rendered.
  • Communicated effectively with other healthcare staff members regarding patient care plans.

Receptionist

Princess Margaret Hospital
Toronto, ON
05.2023 - 11.2023
  • Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Entered insurance, demographics, and health history into the patient database.

Tutor

Reingold Tutoring
Toronto, ON
08.2022 - 06.2023
  • Utilized listening and questioning strategies to diagnose student needs, and monitor progress.
  • Assessed student progress at each session, making recommendations to increase the effectiveness of tutoring and lessons.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress.

Education

Bachelor of Science in Nursing With Honors - After Degree -

University of Alberta
Edmonton
08-2026

Honors Bachelor of Science - Pharmacology, Human Biology

University of Toronto
Toronto
04-2023

High School Diploma -

Bishop Carroll High School
Calgary
04-2019

Skills

  • Patient assessment
  • Effective communication
  • Collaboration with healthcare teams
  • Problem solving
  • Patient safety
  • Confidentially
  • Connect Care/EPIC
  • ECHO Software
  • RightFax
  • Genesys

Certification

  • Basic Life Support (BLS)
  • N95 mask fit
  • Nursing student Connect Care Training

Timeline

Administrative Support IV

Alberta Health Services
03.2024 - 09.2024

Medical Office Assistant

REP Physio
12.2023 - 03.2024

Receptionist

Princess Margaret Hospital
05.2023 - 11.2023

Tutor

Reingold Tutoring
08.2022 - 06.2023

Bachelor of Science in Nursing With Honors - After Degree -

University of Alberta

Honors Bachelor of Science - Pharmacology, Human Biology

University of Toronto

High School Diploma -

Bishop Carroll High School
Victoria Gagne