Victor Musinguzi
Toronto,ON
Summary
Motivated settlement worker experienced in providing compassionate and culturally sensitive support services to disabled and addicted populations. Skilled in developing and implementing specialized programming to meet client needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Settlement Worker
Catholic Cross Cultural Services
Toronto, Ontario
04.2024 - Current
- Provided culturally sensitive information and referrals to clients from diverse backgrounds.
- Conducted follow-up visits with clients to ensure successful integration into Canadian society.
- Offered support through crisis intervention when needed by connecting individuals with appropriate mental health resources.
- Developed and implemented settlement plans for newcomers, including housing needs, language classes, employment services and other related resources.
- Organized special events to promote community engagement among immigrants and refugees.
- Maintained accurate records of all client interactions using a database system.
- Facilitated workshops on topics such as job search skills, financial literacy, health care access and cultural orientation.
- Advocated on behalf of clients experiencing difficulty accessing necessary services due to language barriers or cultural misunderstandings.
- Assisted with the interpretation of documents such as forms, letters, policies and regulations.
- Collaborated with local government agencies, social service providers and employers to coordinate services for newcomers.
- Created educational materials such as brochures, newsletters or handouts about settlement services available in the community.
- Assessed client eligibility for various programs and assisted in the application process.
- Researched current trends in immigration policy to ensure compliance with relevant laws.
- Facilitated group discussions between newcomers around issues of culture shock or adjustment difficulties.
- Participated in community meetings or conferences related to newcomer settlement issues.
- Monitored client progress towards achieving their settlement goals.
- Advised clients on immigration rules and regulations regarding permanent residence status or citizenship applications.
- Provided assistance with completing paperwork related to immigration or refugee claims processes.
- Acted as a liaison between newcomers and employers during job placements.
Peer Support Worker
Fred Victor Centre
Toronto, Ontario
10.2023 - 09.2024
- Educated clients about available resources and services in the community.
- Participated in professional development opportunities such as workshops or seminars.
- Monitored client safety by intervening when necessary during crises situations.
- Facilitated group discussions on topics related to mental health awareness.
- Collaborated with other professionals to ensure quality care for clients.
- Developed and facilitated individualized support plans for clients.
- Responded promptly to calls from clients who are feeling overwhelmed or suicidal.
- Assisted with problem solving and conflict resolution strategies.
- Built trusting relationships with clients through active listening and empathy techniques.
- Conducted assessments to determine the needs of clients.
Settlement Worker
Christie Ossington Neighborhood Centre
Toronto, Ontario
11.2023 - 03.2024
- Provided culturally sensitive information and referrals to clients from diverse backgrounds.
- Conducted follow-up visits with clients to ensure successful integration into Canadian society.
- Offered support through crisis intervention when needed by connecting individuals with appropriate mental health resources.
- Developed and implemented settlement plans for newcomers, including housing needs, language classes, employment services and other related resources.
- Facilitated workshops on topics such as job search skills, financial literacy, health care access and cultural orientation.
- Maintained accurate records of all client interactions using a database system.
- Assisted with the interpretation of documents such as forms, letters, policies and regulations.
- Collaborated with local government agencies, social service providers and employers to coordinate services for newcomers.
- Created educational materials such as brochures, newsletters or handouts about settlement services available in the community.
Education
Certificate -
Fred Victor Centre
Toronto, ON07-2024
Certificate -
Mennonite Newlife Centre
Toronto, ON01-2024
Certificate -
Toronto Hostel Standards
Toronto, ON01-2024
Certificate -
Toronto Shelter Standards
Toronto, ON01-2024
Post Graduate Diploma in Social Work - Social Service Worker
Makerere University Kampala
Kampala, Uganda02-2016
Bachelor of Business Administration And Management -
Uganda Martyrs University, Nkozi
Kampala, Uganda10-2001
Skills
- Client Advocacy
- Needs Assessment skills in developing settlement plans
- PR application
- Case Management through assessment
- Referral Coordination
- IRCC website navigation
- Community Outreach in the GTA
- Documentation Management
- Team Collaboration
- Adaptability and Flexibility
- Attention to Detail
- Interpersonal Skills
- Multitasking
- Reliability
- Teamwork and Collaboration
- Time Management
- Active Listening
- Team building
- Effective Communication
- Goal Setting
- Documentation proficiency
- Communication
- Volunteer Coordination
Languages
English
Native/ Bilingual
Luganda
Professional
Swahili
Elementary
Runyakitara
Professional
Certification
- Emergency First Aid with CPR - B Certificate
- Crisis Intervention Training - CPI Certificate
- Toronto Shelter Standards
- English Language Assessment
- Soft Skills Solutions
- WHIMIS Certificate
- Supervisor Health and Safety Awareness in 5 steps
- Serve Ability and Working Together
- Harm Reduction, Over dose and Naloxone Administration.
Timeline
Settlement Worker
Catholic Cross Cultural Services
04.2024 - Current
Settlement Worker
Christie Ossington Neighborhood Centre
11.2023 - 03.2024
Peer Support Worker
Fred Victor Centre
10.2023 - 09.2024
Certificate -
Fred Victor Centre
Certificate -
Mennonite Newlife Centre
Certificate -
Toronto Hostel Standards
Certificate -
Toronto Shelter Standards
Post Graduate Diploma in Social Work - Social Service Worker
Makerere University Kampala
Bachelor of Business Administration And Management -
Uganda Martyrs University, Nkozi
Similar Profiles
Li Juan LinLi Juan Lin
English Tutor at Catholic Cross Cultural ServicesEnglish Tutor at Catholic Cross Cultural Services
Mandeep KaurMandeep Kaur
Security Officer at Securiguard ServicesSecurity Officer at Securiguard Services
Kinjal ParmarKinjal Parmar
Administrator and Settlement Worker at Catholic Cross Cultural SocietyAdministrator and Settlement Worker at Catholic Cross Cultural Society