Vicky Courteau

Primary Inspection:

• Able to process a high volume of International and Canadian traveler's in a timely manner (Up to 30,000 traveler's per day coming through Vancouver International Airport during peak season)
• Competent at determining if traveler's declaration need to be verified and/or if further processing is needed using my interviewing skills, sense of observation & detection of indicators
• Proficient at coding PIK receipts and E311 forms
• Excellent and detailed writing skills to convey my findings to the Secondary Officer in ICS
• Obtain a highly successful rate of selective referral for circumvention under IRPA/IRPR, Customs, CFIA

Immigration:

Highly experienced with administering IRPA/IRPR with

resultant enforcement.

Capable of assessing all required documentations and researching information to determine proper issuance of documents.

Training in Edison and document verification techniques.

Competent in issuing the following documents and completing biometrics:

• Pre-approved Study & Work Permits
• Study Permits & Work Permits from scratch
• LMIA and LMIA exempt Work Permits
• Visitor's Record
• Confirmation of Permanent Residence

Secondary Processing:

• Experienced in how to use the various computer programs to find relevant information and to complete appropriate checks
• Developed a high level of interviewing skills using the P.E.A.C.E method
• Experienced with high intensity searches leading to resultant agricultural, currency, narcotics and contraband seizures, including a child pornography seizure in 2018
• Conducted thorough and detailed examinations for intelligence gathering as well as writing reports for potential partners
• Trained at using x-ray/ion scan/drug tests for potential narcotics detections

Experienced with Criminality:

• Experienced in in-depth interviews of highly profiled individuals that may be inadmissible due to involvement in organized crime, security and humans rights violations under IRPA regulations
• Competent in researching foreign convictions and equating to the Canadian Criminal Code
• Experienced in issuing TRP documents when relevant

Refugee Claimant:

• Assisted a senior officer with refugee intake process, including the interview and completion of all appropriate forms and schedules
• Completed additional online training and in-class training pertaining to processing refugee claimant

Arrest/Detentions:

• Completed arrests as a lead officer and acted as an assistant to lead officer on various occasions
• Able to determine and make a decision to detain or arrest promptly
• Experienced as a lead officer and assisting officer in the completion of several pat down, Section 98 and Drug Loo and immigration detentions

Primary Inspection:

• Able to process traveler's in Highway mode
• Competent at determining if traveler's declaration need to be verified and/or if further processing is needed using my interviewing skills, sense of observation & detection of indicators
• Proficient at coding BSF235 receipts and conveying my findings to the Secondary Officer in IPIL Highway
• Strong knowledge of Covid-19 restrictions/exemptions and quarantine requirements
• Obtain a successful rate of selective referral for circumvention under IRPA/IRPR, Customs legislations

Immigration:

• Highly experienced in issuing Direction to return back to the United States during Covid-19 restrictions
• Capable of assessing all required documentations and researching information to determine proper issuance of immigration documents

Secondary Processing:

• Experienced with high intensity vehicle searches leading to resultant narcotics and contraband forfeitures and seizures
• Conducted a detailed examination for Intelligence information gathering as well as writing reports for potential partners
• Competent in researching foreign convictions and equating to the Canadian Criminal Code
• Knowledge of Transport Canada vehicle importation requirements
• Knowledge of the Canadian firearms regulations

• Worked a variety of positions within the Hospitality Industry over 18 years from Dishwasher, Housekeeper, Concierge to Banquet Manager
• Received training over the years and gained hands-on experience which lead me to move into Supervisory and Managerial positions within the Food & Beverages Divisions
• Over the years, I developed Supervisory/Management Skills while working as a Banquet Captain and Banquet Manager.