Vianca Ramos
Central Elgin,Canada
Summary
Accomplished and adaptable professional with extensive experience in customer service, retail, and early childhood education. Proven track record of delivering exceptional customer experiences and achieving sales targets with leading brands such as American Eagle, Fossil and Moores Clothing for Men.
Skilled in supporting young children's developmental needs within childcare settings, including implementing age-appropriate activities and applying Montessori principles. Recognized for strong communication skills, a collaborative approach, and a commitment to fostering engaging, supportive environments for both customers and children.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Moores Clothing for Men
03.2024 - Current
- Provided personalized customer service, assisting clients in selecting casual wear, suits, sport coats, and formal dinner jackets
- Managed suit rental process, including accurate fittings and customer consultations for special events such as weddings and proms
- Marked and pinned alterations for tailors, ensuring precise adjustments to meet customer preferences and body measurements
- Achieved and exceeded sales targets by developing strong client relationships and offering expert styling advice
- Maintained store organization, managed inventory, and ensured merchandise displays were visually appealing and up to company standards
- Assisted in the trainings of new sale associated
Early Childhood Educator Assistant
KidLogic Child Care Learning Centre
04.2023 - 01.2024
- Supported the lead educator in a Montessori-based preschool classroom, fostering an inclusive learning environment for children with exceptionalities, including autism, cystic fibrosis, and behavioral challenges.
- Applied individualized teaching strategies aligned with Montessori principles, encouraging autonomy, sensory exploration, and respect for each child's development pathway.
- Collaborated with specialists and engaged in targeted interventions to meet diverse developmental, physical, and behavioral needs, ensuring each child had access to a safe and supportive educational experience.
- Utilized positive reinforcement and redirection techniques to manage classroom behaviour, prompting a nurturing atmosphere that encouraged self-regulation, independence, and cooperative play.
- Conducted thorough, ongoing observations and documentation, communicating progress and any developmental concerns with parents and relevant specialists to ensure a holistic approach to each child's growth and well-being.
Sales Associate
Fossil
10.2021 - 01.2023
- Creates a radical customer experience using selling skills and training materials
- Meticulously handled POS system transactions including credit, cash, exchanges returns, and refunds to ensure seamless and accurate cash flow
- Happily helped customers through the process of finding their needs
- Supported the opening and closing of each shift demonstrating leadership and punctuality
- Actively stayed informed about latest sales offerings and loyalty programs
- Trained and mentored over 5 sales associates by focusing on sale techniques and customer service
- Conducted daily and merchandise stocking, achieving full shelf availability
Early Childhood Educator Assistant
Sonshine Daycare
04.2021 - 08.2022
- Assisted the lead educator in the comprehensive care and development of a toddler classroom (ages 12-18 months), facilitating structured routines and transitions in feeding, naptime, and play while maintaining a safe and engaging environment.
- Implemented age appropriate activities aligned with developmental milestones to encourage toddlers' physical, cognitive, and social-emotional growth.
- Ensured strict adherence to safety protocols and hygiene standards, performing regular sanitation of surfaces, toys, and learning materials to foster a healthy classroom setting.
- Observed, documented, and reported children's progress, developmental milestones, and any behavioral or emotional concerns to lead educators and parents to support individualized learning and care.
- Actively supported a collaborative classroom atmosphere, working closely with team members to create a nurturing, inclusive, and developmentally supportive environment for young learners.
Sales Associate
American Eagle
07.2019 - 08.2021
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Conducted weekly inventory checks, assisting in the identification and prevention of stock discrepancies
- Supported the opening and closing of each shift demonstrating leadership and punctuality
- Proactively stayed informed about (store)'s latest sales offerings and signed 150+ customers up for a loyalty programs
Assembler
Trudell Medical International
04.2020 - 08.2020
- Retail packaging
- Ability to use hands to grip and handle
- Ability to manually, and with automated equipment operation, assemble, decorate, package and box small components and goods in a fast-paced environment
- Ability to visually detect very small non-conformances in shape, size, colour, etc., and functionally non-conformances in components or products
Education
Fanshawe College - Early Childhood Education
Fanshawe College
London, ONCollege Diploma - Office Administration - Health Services
Fanshawe College
London, ON04-2025
Skills
- Customer Engagement
- Sales Techniques
- Product Knowledge
- Inventory Management
- POS Systems
- Visual Merchandising
- Quickbooks
- Microsoft Word
- Excel Spreadsheet
- Child Development Knowledge
- Behavioral Management
- Communication with Parents and Staff
- Safety and Hygiene Practices
- Classroom Management
Certification
First Aid Certification
Languages
English
Native or Bilingual
Tagalog
Elementary
French
Elementary
ASL
Elementary
Timeline
Sales Associate
Moores Clothing for Men
03.2024 - Current
Early Childhood Educator Assistant
KidLogic Child Care Learning Centre
04.2023 - 01.2024
Sales Associate
Fossil
10.2021 - 01.2023
Early Childhood Educator Assistant
Sonshine Daycare
04.2021 - 08.2022
Assembler
Trudell Medical International
04.2020 - 08.2020
Sales Associate
American Eagle
07.2019 - 08.2021
First Aid Certification
Fanshawe College - Early Childhood Education
Fanshawe College
College Diploma - Office Administration - Health Services
Fanshawe College
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