Prakash Parmar
Niagara Falls,ON
Summary
Dynamic retail leader with extensive experience at Pure Gold Jewelers, driving sales growth and enhancing customer service excellence. Proven track record in inventory control and loss prevention, consistently achieving sales targets. Skilled in staff training and performance management, leveraging data analysis to optimize operations and elevate team performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Moores Clothing for Men
Niagara Falls, ON
11.2024 - Current
- Maintained deep knowledge of men's fashion trends and product features to effectively upsell and cross-sell.
- Resolved escalated customer issues quickly, ensuring a high level of satisfaction and retention
- Led the execution of visual merchandising plans in alignment with seasonal fashion campaigns.
- Supervised, coached, and motivated a team of Sales associates to meet daily sales goals.
- Monitored stock levels, placed reorders, and managed inventory to minimize shrinkage and overstock.
- Consistently achieved or exceeded store sales targets and conversion rate goals.
- Prepared performance reports and presented actionable insights to senior management.
- Manage and oversee the daily operations of the 4 million stores, including sales, customer service, and staff performance.
Store Manager / Area Supervisor
Noon Minutes
Dubai, UAE
04.2023 - 09.2024
- Led daily operations, ensuring compliance with company policies and sales targets.
- Managed 5 dark stores, optimizing fulfillment and last-mile logistics.
- Implemented strategies to reduce shrinkage and optimize inventory levels.
- Achieved [specific achievement, e.g., "Top Store in Region for Q3 2023"].
- Metrics to be analyzed properly to control the store.
Branch Manager
Yalla Market
Dubai, UAE
10.2021 - 09.2022
- Oversaw operations of a fast-paced dark store.
- Monitored financial performance of the branch on a monthly basis.
- Led recruitment, training, and performance management.
- Enhanced sales through strategic promotions and 3PL negotiations
Asst Store Manager ( Hyper Market )
Ekk Group Citi Retail
Dubai, UAE
05.2018 - 09.2021
- Developed strategies to maximize sales and profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Resolved customer concerns while maintaining safety, food hygiene, and compliance.
Senior Store Manager
Pure Gold Jewelers
Dubai, ON
03.2016 - 05.2018
- Developed and implemented sales strategies to achieve revenue targets.
- Led a high-end retail team, meeting and exceeding sales targets consistently.
- Trained staff in customer service and product expertise to enhance brand experience.
- Ensure marketing strategies are executed and Manage staff.
- Optimized store layout and merchandising strategies to drive traffic and conversions.
Area Manager of Operations
Valentine Casual / Formal Wear.
Mumbai, India
06.2014 - 02.2016
- Collaborated with other managers to develop plans for new initiatives and projects.
- Developed budgeting plans for each department based on projected revenue growth.
- Monitored performance metrics such as production rate, inventory control, quality assurance and cost reduction.
- Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
- Created reports outlining operational performance metrics for senior management review.
Area Manager of Operations
Organic Garden
Mumbai, India
06.2012 - 05.2014
- Participated in strategic planning sessions aimed at improving operational efficiency across all areas of the business.
- Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
Store Manager
Reliance Retail Fresh Store
Mumbai, India
06.2009 - 03.2014
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Senior Supervisor
Spencer's Retail
Mumbai, India
03.2002 - 06.2009
- Developed performance standards and evaluated employee performance against those standards.
- Participated in strategic planning initiatives to improve operations.
- Analyzed data to identify trends or opportunities for improvement.
- Resolved customer service issues quickly and effectively.
- Implemented strategies to improve efficiency within the department.
Education
MBA - Marketing Management
Mumbai University
Mumbai07-2010
Skills
- Store operations management
- Staff training and performance management
- Sales growth and customer service excellence
- Inventory control and loss prevention
- Scheduling and payroll coordination
- Problem-solving and decision-making
- Proficient in MS Office (Word, Excel)
- Visual merchandising
- Data analysis
- Store operations
Certification
- Store Safety Certificate
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Marathi
Professional
References
Available upon request.
Timeline
Assistant Store Manager
Moores Clothing for Men
11.2024 - Current
Store Manager / Area Supervisor
Noon Minutes
04.2023 - 09.2024
Branch Manager
Yalla Market
10.2021 - 09.2022
Asst Store Manager ( Hyper Market )
Ekk Group Citi Retail
05.2018 - 09.2021
Senior Store Manager
Pure Gold Jewelers
03.2016 - 05.2018
Area Manager of Operations
Valentine Casual / Formal Wear.
06.2014 - 02.2016
Area Manager of Operations
Organic Garden
06.2012 - 05.2014
Store Manager
Reliance Retail Fresh Store
06.2009 - 03.2014
Senior Supervisor
Spencer's Retail
03.2002 - 06.2009
MBA - Marketing Management
Mumbai University
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