Open To Work
VALERIA CHAVEZ CORREA
Scarborough,Canada
Work Preference
Summary
Experienced hospitality professional excelling in fast-paced environments, delivering outstanding customer service and enhancing guest satisfaction. Expertise in multitasking and problem-solving ensures smooth daily operations and accuracy under pressure. Strong communication and teamwork foster positive guest experiences and drive customer loyalty.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Instacart
Toronto, Canada
12.2023 - Current
- Accurately fulfilled and delivered grocery orders within strict deadlines in fast-paced environment.
- Proactively communicated with customers regarding substitutions, product availability, and delivery updates.
- Independently managed daily schedule to optimize delivery efficiency and ensure on-time performance.
- Maintained high customer satisfaction ratings through reliability, professionalism, and attention to detail.
Front Crew Member
McDonald’s Restaurants
Toronto, Canada
10.2021 - 09.2025
- Delivered fast and friendly service to 100+ customers per shift in a high-volume quick-service environment.
- Processed orders and payments efficiently while maintaining accuracy during peak hours.
- Assembled take-out and delivery orders, ensuring accuracy and quality to meet customer expectations.
- Upheld food safety, sanitation, and cleanliness standards, contributing to a safe dining environment.
- Collaborated with team members, streamlining processes to reduce wait times and improve guest satisfaction.
Server
AllStars Sports Bar & Grill
Pickering, Canada
10.2023 - 11.2024
- Delivered high-quality table service in a fast-paced, high-volume sports bar environment.
- Managed multiple tables during peak service hours, ensuring timely service and high guest satisfaction.
- Resolved guest inquiries and concerns to improve overall dining experience.
- Collaborated with kitchen and front-of-house teams to streamline service and enhance daily operations.
- Accurately recorded food and beverage orders and processed cash and electronic payments.
Waitress & Hostess
St. Louis Bar and Grill
Pickering, Canada
11.2022 - 07.2023
- Delivered attentive table service while managing multiple tables efficiently.
- Greeted and seated guests professionally, handling waitlists and reservations during peak hours.
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment.
- Processed payments accurately, maintaining balanced end-of-shift totals.
- Assisted with opening and closing tasks to enhance operational readiness.
Education
High School Diploma -
Loretto Abbey Catholic Secondary School
Toronto, Canada06-2023
Skills
- Smart Serve Certified
- Bilingual in Spanish and English
- Customer communication excellence
- Guest satisfaction focus
- Multitasking and time management
- Accurate cash handling and accountability
- Food safety and service standards
- Team collaboration and problem-solving
Timeline
Personal Shopper
Instacart
12.2023 - Current
Server
AllStars Sports Bar & Grill
10.2023 - 11.2024
Waitress & Hostess
St. Louis Bar and Grill
11.2022 - 07.2023
Front Crew Member
McDonald’s Restaurants
10.2021 - 09.2025
High School Diploma -
Loretto Abbey Catholic Secondary School