Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonia Hickingbottom

Burlington,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Key Holder

Fly By Knight (closed)
07.2018 - 08.2018
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Co-op student

Youth Unlimited
02.2021 - 04.2021
  • Youth for Christ
  • During my last year in high school, I completed a co-op placement with the local youth group
  • In this placement, I would help with organizing events, help with mailing letters, helping with their student groups, and cleaning/sanitizing the center during covid.
  • Worked in team environment to maintain high levels of productivity.
  • Shadowed personnel, learning safe and effective operation of systems.

Cashier

Once Upon a Child
09.2021 - 04.2022
  • Oakville
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Sales Associate (seasonal)

LCBO
11.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate (seasonal)

LCBO
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate, Pet Care Specialist

Pet Smart
Burlington, ON
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.

Education

Bachelor of Arts - Photography

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.2025

High School Diploma -

Simcoe Composite School
Simcoe, ON
07.2021

Skills

  • Smart serve certified
  • Cansell certified
  • POS System Operations
  • Store Opening and Closing
  • Excellent People Skills
  • Cash Handling Accuracy
  • Customer Service
  • Listening Skills
  • Policy and Procedure Adherence
  • Serve Customers
  • Online Systems

Timeline

Sales Associate, Pet Care Specialist

Pet Smart
09.2023 - Current

Sales Associate (seasonal)

LCBO
04.2023 - 09.2023

Sales Associate (seasonal)

LCBO
11.2022 - 01.2023

Cashier

Once Upon a Child
09.2021 - 04.2022

Co-op student

Youth Unlimited
02.2021 - 04.2021

Key Holder

Fly By Knight (closed)
07.2018 - 08.2018

Bachelor of Arts - Photography

Sheridan College Institute of Technology And Advanced Learning

High School Diploma -

Simcoe Composite School
Antonia Hickingbottom