Dani Marrin
Calgary,AB
Summary
Enthusiastic bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and giving guest the best experience possible. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender/Shift Leader
Scaddabush
09.2023 - 01.2025
- Experienced bar opener and closer.
- Supervised and assigned closing duties to servers ensuring everyone works as a team to get everything done in a timely manner.
- Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages. Had highest sales on summer LTO drinks 2024
- Promoted a positive work atmosphere with other bartenders through clear communication, teamwork encouragement.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender/Crew Trainer
Lonestar Cantina
04.2024 - 10.2024
- Participated in staff training sessions to improve tequila and alcohol knowledge.
- Mentored training team members in bartending techniques and customer service skills, elevating overall performance levels within the team.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Experienced bar opener and closer.
Server/Bartender
Lonestar Texas Grill
09.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Private Event Bartender/Server
Brooklin Pub
06.2021 - 09.2023
- Assisted in event setup procedures by arranging bar and food stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations with high volumes of guests. without compromising the quality of customer service or drink preparation.
- Developed loyal clientele through exceptional interpersonal skills and genuine passion for creating memorable experiences in the restaurant.
Bottle Service
Petty Cash Social House
07.2021 - 12.2021
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
Server
St Louis Bar and Grill
01.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Bollocks Pub & Kitchen - Whitby
05.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Guest Experience Leader/Crew
Mcdonalds
02.2018 - 05.2019
- Trained in all positions FOH and BOH
- Played an active role in resolving guest complaints
- Assisted guest with kiosks
- Worked effectively in fast-paced environments.
Education
High School Diploma -
All Saints Catholic High School
Whitby ON06-2019
Skills
- Pro serve certified
- Smart serve certified
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Customer service
- Beverage making
Languages
English
Timeline
Bartender/Crew Trainer
Lonestar Cantina
04.2024 - 10.2024
Bartender/Shift Leader
Scaddabush
09.2023 - 01.2025
Server/Bartender
Lonestar Texas Grill
09.2023 - 03.2024
Bottle Service
Petty Cash Social House
07.2021 - 12.2021
Private Event Bartender/Server
Brooklin Pub
06.2021 - 09.2023
Server
St Louis Bar and Grill
01.2020 - 06.2021
Hostess
Bollocks Pub & Kitchen - Whitby
05.2019 - 01.2020
Guest Experience Leader/Crew
Mcdonalds
02.2018 - 05.2019
High School Diploma -
All Saints Catholic High School
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