Summary
Overview
Work History
Education
Skills
Timeline
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Ty Fitch

Taber,AB

Summary

Proven Parts Technician with a track record of enhancing customer loyalty at Western Tractor by providing expert parts advice and maintaining stock levels. Excelled in customer service and parts identification, boosting repair efficiency. Demonstrated reliability and organizational skills, contributing to a significant reduction in repair downtime.

Overview

7
7
years of professional experience

Work History

Parts Technician

Western Tractor
07.2021 - Current
  • Kept up-to-date with industry advancements through ongoing professional development opportunities such as trade shows, conferences, and workshops.
  • Provided expert advice to customers on suitable parts for their equipment, enhancing customer trust and loyalty.
  • Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
  • Supported service technicians by accurately identifying required replacement components, reducing repair times significantly.
  • Handled all customer service issues quickly to maintain high satisfaction levels.

Gas Station Attendant

South Country Co-op
04.2019 - 06.2021
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Built trustful relationships with customers to encourage return visits.
  • Pumped gas for guests and took payments.
  • Completed Propane Course

Dairy Stocker

IGA Grocery Store
03.2018 - 04.2019
  • Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
  • Unloaded arriving product stock and moved to store display areas.
  • Assisted customers with product inquiries, resulting in increased customer satisfaction.
  • Reduced product spoilage through careful monitoring of expiration dates and rotation practices.
  • Cleaned the Butcher Room nightly.

Education

Parts Technician

Lethbridge College
Lethbridge, AB

Skills

  • Sales support
  • Parts identification
  • Teamwork
  • Customer service
  • Problem-solving
  • Attention to detail
  • Reliability
  • Organizational skills
  • Customer relationship development

Timeline

Parts Technician

Western Tractor
07.2021 - Current

Gas Station Attendant

South Country Co-op
04.2019 - 06.2021

Dairy Stocker

IGA Grocery Store
03.2018 - 04.2019

Parts Technician

Lethbridge College

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Ty Fitch