Nichole Fiset
Cranbrook,BC
Summary
Dynamic Parts Technician with a proven track record at Northstar Motors, excelling in inventory management and customer service. Skilled in shipping and receiving, I effectively supported sales through upselling and efficient parts retrieval. A reliable team player, I trained new staff, enhancing operational efficiency and fostering collaboration in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Technician
Northstar Motors
10.2020 - Current
- Assisted in inventory management by organizing and labeling parts for easy accessibility.
- Learned to operate tools and equipment safely, adhering to all safety protocols.
- Supported technicians by preparing necessary parts and supplies for daily operations.
- Gained familiarity with parts cataloging systems to enhance retrieval efficiency.
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Managed warranty claims, liaising between manufacturers and customers to expedite resolutions.
- Contributed to increased sales through upselling related products or suggesting alternative solutions when original items were unavailable.
Parts Technician
Lordco Auto Parts
06.2019 - 09.2020
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Participated in training sessions to understand technical specifications of various components.
- Contributed to troubleshooting efforts by identifying defective parts during inspections.
- Developed skills in customer service by addressing inquiries related to parts availability.
Bartender
Lamplighter Pub
02.2018 - 04.2020
- Crafted personalized cocktail recipes to enhance customer satisfaction and dining experiences.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained and mentored new bartenders on drink preparation and service standards.
- Developed efficient workflows for drink service during peak hours, improving response times.
- Implemented promotional drink specials to increase sales and customer engagement.
Education
Diploma - Medical
CanScribe Career College
Kelowna, BC01-2026
High School Diploma -
Distance Education School of The Kootenays
Nelson, BC03-2007
Skills
- Shipping and receiving
- Warehouse operations
- Sales support
- Returns processing
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Self motivation
Languages
English
Certification
- Certified Level 2 First Aid
- Class 2 drivers license, with airbrake endorsement
Interests
- Camping
- Outdoor Recreation
- Watching Movies and TV Shows
- Reading
- Music
Timeline
Parts Technician
Northstar Motors
10.2020 - Current
Parts Technician
Lordco Auto Parts
06.2019 - 09.2020
Bartender
Lamplighter Pub
02.2018 - 04.2020
Diploma - Medical
CanScribe Career College
High School Diploma -
Distance Education School of The Kootenays