Kamaljeet Singh Bassi
Surrey
Summary
Dynamic Parts Technician with a proven track record at First Truck Centre Vancouver, adept in parts identification and fostering customer relationships. Excelled in reducing downtime through meticulous stock control and leveraging excellent communication to enhance team efficiency. Demonstrated adaptability by continuously updating product knowledge, resulting in significant cost savings and increased customer loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Technician
First Truck Centre Vancouver
11.2019 - Current
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
- Kept up-to-date with industry advancements through ongoing professional development opportunities such as trade shows, conferences, and workshops.
- Provided expert advice to customers on suitable parts for their equipment, enhancing customer trust and loyalty.
- Maintained accurate electronic records using specialized inventory software to ensure real-time updates across all departments involved in part procurement processes.
- Developed a comprehensive parts catalog, simplifying identification and ordering processes for staff and clients.
- Established strong relationships with suppliers, fostering a reliable network for timely delivery of orders.
- Managed warranty claims, liaising between manufacturers and customers to expedite resolutions.
- Collaborated with vendors to negotiate better pricing, resulting in cost savings for the company.
- Implemented quality control procedures to reduce instances of incorrect or damaged parts being received from vendors.
Parts Counter Sales Person
R R Plett Trucking
05.2018 - 10.2019
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Heavy Duty Diesel Mechanic
Akal Diesel Truck & Trailer Repair Ltd.
01.2016 - 05.2018
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment, including trucks, buses, construction vehicles, and agricultural machinery.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
Education
Automotive Service Techinicain Diploma - Automotive
Skill Trades
Vancouver, None03-2016
Skills
- Shipping and receiving
- Warehouse operations
- Sales support
- Returns processing
- Parts identification
- Stock control
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Customer interaction
- Relationship building
- Purchase orders
- Product knowledge
- Analytical thinking
Languages
English
Full Professional
Certification
Red Seal Parts Technician
Timeline
Parts Technician
First Truck Centre Vancouver
11.2019 - Current
Parts Counter Sales Person
R R Plett Trucking
05.2018 - 10.2019
Heavy Duty Diesel Mechanic
Akal Diesel Truck & Trailer Repair Ltd.
01.2016 - 05.2018
Red Seal Parts Technician
Automotive Service Techinicain Diploma - Automotive
Skill Trades
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