Trinity Harper
Mission
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
Wal-Mart
04.2022 - 01.2023
- Worked to ensure a positive and hassle-free customer experience
- Helped to increase customer return rates by always providing excellent customer service
- Settled any customer disputes in a professional and pleasant manner
- Brought forth excellent customer service skills and a commitment to customer satisfaction
Cashier
Freshco
04.2019 - 09.2019
- Settled any customer disputes in a professional and pleasant manner
- Always remained punctual and professional
- Adhered to all safety rules and guidelines
- Brought forth a self-motivated attitude, as well as the ability to collaborate
Crew Trainer
McDonald's
07.2017 - 01.2019
- Developed and fostered positive relationships with crew members
- Worked well with other crew members and followed safety guidelines
- Assigned crew members with tasks appropriately
- Handled food with sanitation and safety in mind
Education
High School Diploma -
École Mission Senior Secondary School
05.2018
Skills
- Adaptability
- Friendly and Outgoing Attitude
- Multitasking Skills
- Problem Solving Skills
- Customer Service Skills
- Able to commute
- Cash handling
- Work ethic and integrity
Certification
Serving it Right - Issued on July 6th, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Experience Associate
Wal-Mart
04.2022 - 01.2023
Cashier
Freshco
04.2019 - 09.2019
Crew Trainer
McDonald's
07.2017 - 01.2019
High School Diploma -
École Mission Senior Secondary School
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