Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffiany Sunshine

11939 127 Street NW, Edmonton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Associate Manager

Hudson's Bay
06.2023 - Current
  • Managed a team of 17 sales associates, providing guidance and support to improve overall performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Associate Lead

Hudson's Bay
06.2021 - 06.2023
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Supported senior management in implementing and upholding store policies and procedures
  • Assisted with new hire processing and existing training programs.
  • Facilitated training for associates through daily coaching and regular performance appraisals
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Sales Associate

Hudson's Bay
06.2018 - 07.2021
    • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Answered questions about store policies and addressed customer concerns.
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Major History, Minor Education

Concordia University of Edmonton
Edmonton, AB
05.2019

Skills

    • Team leadership and coaching
    • Multitasking Abilities
    • Creative Problem Solving
      • Verbal and Written Communication
      • Efficient and Detail-Oriented
      • Dependable and Responsible

Timeline

Associate Manager

Hudson's Bay
06.2023 - Current

Associate Lead

Hudson's Bay
06.2021 - 06.2023

Sales Associate

Hudson's Bay
06.2018 - 07.2021

Bachelor of Arts - Major History, Minor Education

Concordia University of Edmonton

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Tiffiany Sunshine