Tian Gao
Vaughan,ON
Summary
- Ambitious and intelligent recent college graduate with advanced communication skills and an in-depth knowledge of finance principles and mathematics.
- Excellent interpersonal and communication skills and demonstrated willingness to work in a team environment with diverse colleagues and clients.
- Passionate about building strong client relationships and increase client engagement.
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Social Media Platforms.
- Strong time management skills, ability to establish priorities and meet challenges head-on.
Overview
6
6
years of professional experience
Work History
Banking Advisor
National Bank of Canada
Markham, ON
08.2022 - 08.2023
- Greet clients and answer questions.
- Give advice and offer transaction solutions for Personal Banking clients.
- Demonstrate the ability to build lasting business relationships.
- Developed and implemented financial plans for customers to help them reach their short-term and long-term goals.
- Collaborated with other departments within the bank to provide quality service to clients.
Cashier
Big Orange Juice Bar
Oshawa, ON
05.2019 - 12.2020
- Performed cashier duties such as taking payment, preparing bills, and maintaining accurate records of transactions.
- Operated POS cash register, handling 112 transactions on average daily, and verify money counts in cash drawers
- Earned a reputation as an expert in handling difficult and hard-to-please customers - turned unsatisfied customers into Big Orange fans on numerous occasions.
- Performed administrative functions such as opening and closing the registers, training new cashiers, answering the phone and accepting online orders, etc. and ensure all customers received prompt and attentive service.
Waitress
Makimono Japanese Restaurant
Pickering, ON
09.2017 - 02.2019
- Took orders from customers for food and beverages, wrote down or memorized the orders; and entered information into the computer for transmittal to the kitchen.
- Ensured a professional dining experience by providing courteous and prompt service to make sure that customers are enjoying their meals.
Education
Bachelor of Arts - Business & Society
York University
Toronto, ON09-2026
Ontario Diploma of International Business
Seneca College
North York, ON09-2022
Skills
Technical Skills: Advanced Microsoft Word and Excel, PowerPoint, Outlook
Languages: Excellent communication skills with proficiency in English, Mandarin, and Cantonese
Interests: Personal Investing (Fund and Equity) Swimming Volunteering Writing Travelling
Timeline
Banking Advisor
National Bank of Canada
08.2022 - 08.2023
Cashier
Big Orange Juice Bar
05.2019 - 12.2020
Waitress
Makimono Japanese Restaurant
09.2017 - 02.2019
Bachelor of Arts - Business & Society
York University
Ontario Diploma of International Business
Seneca College
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