Teresa Launi
Innisfil,ON
Summary
Experienced individual with 20 years' experience in Management, Cosmetics Sales and Customer Service. Proven track record of increasing sales and establishing customer loyalty through Strategic Thinking.
Overview
30
30
years of professional experience
Work History
Beauty Expert
Shoppers Drug Mart
Newmarket, ON
11.2015 - Current
- Prepared merchandise for sales floor.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Identified individual development needs with appropriate training.
Cosmetics Manager
Shoppers Drug Mart
Richmond Hill, ON
11.2001 - 10.2015
- Completed all general management duties including Galas, Scheduling, Customer Service, Purchasing, Vendor Relations, Merchandising, Special Events, Hiring/Firing, Training, Mentoring and Exit Strategy.
- Established quotas and managed performance to meet sales goals.
- Achieved and exceeded sales, wage hour and productivity to meet sales plan.
- Managed Cosmetics Sales Volume $1.2 to $1.7 Million.
- Interviewed job candidates and made staffing decisions.
Cosmetics Manager
Shoppers Drug Mart
Scarborough
08.2000 - 10.2001
- Completed all general management duties including, Scheduling, Customer Service, Purchasing, Recruiting, Seasonal Merchandising, Special Events, Training and Hiring/Firing.
- Shoppers Management Training program Managed a $900+ Thousand dollar Cosmetics Department and exceeded sales targets.
Cosmetics Manager Trainee
Shoppers Drug Mart
Toronto, ON
11.1999 - 08.2000
Shoppers Drug Mart Central Office Management Training Program.
Counter Manager Cargo Cosmetics
Timothy Eaton Company
Toronto, ON
10.1996 - 10.1999
- Completed all Counter manager duties including, Scheduling, Inventory Management, Merchandising, Payroll, Training and Hiring.
- Increased sales by 50% 3 years in a row.
- Achieved and exceeded sales targets monthly, quarterly and yearly.
- Planned and executed Special events to promote brand and create brand awareness.
Head Make-Up Artist
Glamour Shots
Markham, ON
09.1994 - 10.1996
- In charge of recruiting, training, ordering, scheduling, promoting, and Customer Service Completed all general duties including make-up application and hair, wardrobe selection, picture sales.
- Achieved target of having Customers in and out within 45min for entire Photo Shoot.
- Location was rated best for make-up and hair.
- Custom Blend Foundation, Eye shadow, Blush and Lipsticks to meet customers desired look.
Education
Diploma - Advanced Esthetics
Protégé School of Advanced Esthetics and Beauty Therapy
1997
O.S.S.D - undefined
Thornlea Secondary School
1996
Skills
- Excellent customer service skills
- Goal-oriented
- Detail-oriented
- Staff training and development
- Excellent time management skills
- Fast Learner
- Empowers high-performing sales teams
- Exceptional communication skills
Interests
Freelance Make-up Artistry, Home Decorating, Painting, Baking/Cake Decorating Event Planning, Go-karting
Timeline
Beauty Expert
Shoppers Drug Mart
11.2015 - Current
Cosmetics Manager
Shoppers Drug Mart
11.2001 - 10.2015
Cosmetics Manager
Shoppers Drug Mart
08.2000 - 10.2001
Cosmetics Manager Trainee
Shoppers Drug Mart
11.1999 - 08.2000
Counter Manager Cargo Cosmetics
Timothy Eaton Company
10.1996 - 10.1999
Head Make-Up Artist
Glamour Shots
09.1994 - 10.1996
Diploma - Advanced Esthetics
Protégé School of Advanced Esthetics and Beauty Therapy
O.S.S.D - undefined
Thornlea Secondary School