Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Russell

Eureka

Summary

Reliable and personable professional with strong organizational skills, excellent communication abilities, and a deep commitment to community engagement. Brings years of hands on experience managing responsibilities as a full-time parent, with strengths in multitasking, problem solving, and working effectively with people of all ages. Available on weekends and evenings, and excited to contribute to successful, welcoming community events

Overview

7
7
years of professional experience

Work History

Beauty Expert

Target
03.2017 - 11.2018
  • Assisted in providing personalized beauty consultations to clients, enhancing their product knowledge.
  • Supported team in maintaining inventory levels and organizing product displays effectively.
  • Participated in training sessions on new beauty trends and product launches for continuous learning.
  • Provided customer service in person and over the phone
  • Practice de-escalation techniques
  • Problem solving including resolving inventory issues, customer complaints and scheduling conflicts
  • Train team members in product specialty and provide recommendations based on individual needs
  • Complied with rules, regulations, policies and procedures set by employer and local authorities
  • Participate in corporate audits and insure all organizational goals are met
  • Process data to determine products with highest sales to order more and increase store profits
  • Attend and respond to customer queries
  • Completed check lists of required tasks to meet audit deadlines
  • Operate computers to complete online trainings, strong understanding computer terminology and key board arrangement
  • Promote and sell beauty products

Crew Member

McDonald's
05.2016 - 08.2016
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization in workstations to comply with health regulations.
  • Assisted team members in training new hires on operational procedures and safety protocols.
  • Collaborated with staff to optimize workflow during peak hours, improving service speed.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Contributed to team efforts in achieving daily operational goals through effective communication and support.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Cashier

Cinemark Theaters
04.2016 - 08.2016
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer through diligent cash handling practices.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained cleanliness of entire concession stand, including cooking equipment, counters, shelves, glass display cases, condiment areas, preparation areas and stock rooms
  • Performed daily concession maintenance duties
  • Made sure guest service is friendly, helpful and fast

In-Home Nanny

Private Employer
02.2016 - 08.2016
  • Live in nanny that provided 24 hour care for a high needs toddler (1 years old)
  • Supervised activities including classes, doctors appointments, play groups
  • Reviewed and interpreted information provided verbally and on forms, and relay information to the parents
  • Responded to questions in person and over the phone, and provide thorough answers
  • Provided pertinent forms and pamphlets regarding resources to clients
  • Prioritized high need appointments based on clients behavior
  • Knowledgeable when interacting with diverse populations and differently abled
  • Read, understood, applied and explained complicated and detailed correspondence, reports to clients
  • Planned and implemented age-appropriate educational activities to support child development.
  • Prepared healthy meals in alignment with dietary restrictions and preferences of children.
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.

Daycare Assistant

Tammy's Family Daycare
06.2011 - 01.2015
  • Implemented engaging educational activities to promote cognitive and social development among children..
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
  • Collaborated with lead teachers to create lesson plans that fostered creativity and learning.
  • Monitored children's behavior, providing guidance and support for emotional well-being.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.

Education

High School Diploma -

Fortuna Union High School
Fortuna, CA
06-2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Effective time management
  • Effective problem resolution
  • Reliability and punctuality
  • Strong work ethic
  • Patience and empathy
  • Positive interpersonal skills
  • Approachable
  • Reliability and trustworthiness

Timeline

Beauty Expert

Target
03.2017 - 11.2018

Crew Member

McDonald's
05.2016 - 08.2016

Cashier

Cinemark Theaters
04.2016 - 08.2016

In-Home Nanny

Private Employer
02.2016 - 08.2016

Daycare Assistant

Tammy's Family Daycare
06.2011 - 01.2015

High School Diploma -

Fortuna Union High School

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Hayley Russell