Tegan Thomas
Thorold
Summary
Enthusiastic and dedicated individual seeking a full-time serving position to contribute exceptional service and create a positive dining experience for guests.
Overview
3
3
years of professional experience
Work History
Server
Hambrgr Ottawa Street
05.2024 - 08.2024
- I served here full-time over the summer
- I served local craft beer and maintained brand image, providing a craft burger experience
- Biweekly I would memorize and promote the special to guests
- I won the staff Erdinger upselling consent, selling most of the beer in a short time period
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Kelsey's
11.2022 - 07.2023
- My responsibilities were to greet guests, take orders, upsell, serve food and drinks, efficiently work the POS system, manage busy sections and ensure the guest has a positive experience
- Served food and beverages promptly with focused attention to customer needs.
Cashier Supervisor
Shoppers Drug Mart
10.2021 - 07.2022
- Responsible for counting and balancing all tills, processing pharmacy deliveries, supervising cashiers, closing the store, and handling customer service complaints/resolving the issue
Supervisor
Freshii
04.2021 - 08.2021
- Take orders and make food and beverages
- Closing and opening the store
- Balancing and counting the till
- Oversee the store, and handle conflict
Education
Bachelor of Arts - Business Communications
Brock University
St. Catharines, ON04-2027
Skills
- Smart Serve certified
- Responsible
- Trustworthy
- Time management
- Positivity
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
Timeline
Server
Hambrgr Ottawa Street
05.2024 - 08.2024
Server
Kelsey's
11.2022 - 07.2023
Cashier Supervisor
Shoppers Drug Mart
10.2021 - 07.2022
Supervisor
Freshii
04.2021 - 08.2021
Bachelor of Arts - Business Communications
Brock University
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