Chloe Somerville
Montreal,Canada
Summary
Enthusiastic full-time student with experience in both small and large-scale establishments, ranging from casual to fine-dining. Interested in mixology, seeking a part-time bartender, barback or server position. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Le Red Tiger
09.2022 - Current
- Greet and seat customers with care.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Memorized food, drink and wine menus with rotating specialty items, to give proper descriptions and recommendations to customers.
- Addressed customer concerns and relayed larger issues to management.
- Built strong relationships with my team, both FOH and BOH, for optimal flow during service for all.
- Promptly clear, wipe and reset tables for optimal seating.
- Perform opening and closing duties for respective work stations.
- Working with the POS system Cluster.
Head Bartender
Evalina’s
04.2024 - 04.2025
- Provided service for those seated at the bar while providing drinks for a 45-head capacity restaurant with 2-3 services/flips.
- Performed opening and closing duties for respective work stations.
- Took on a managerial role when the general manager was not present and relayed necessary information to them.
- Organized bar inventory and storage procedures to keep
stock within optimal levels and meet expected customer
demands. - Trained aspiring bartenders and services to uphold the workplace's standards.
- Worked with the POS system Lightspeed.
Bartender
JABS Mobile Bar Service
09.2022 - 02.2024
- Provided elevated bar service at open and paid bar events serving 50-400 person groups. (Ex. weddings, art showings, dinner conferences, award shows, etc.)
- Prepared basic and specialty cocktails in a professional and timely manner.
- Completely set up and deconstructed mobile bar equipment efficiently, ensuring the bar is well stocked and organized.
Server
Le Tequila Bar
10.2022 - 04.2023
- Served dinner to parties ranging from 2 to 20 people.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business
- Promptly cleared, wiped down and set dining tables.
- Bar-back for the main bartender (restocking, handling transactions, pouring basic cocktails).
Server & Support
J’TM Resto-Bar
06.2022 - 09.2022
- Served dinner to parties ranging from 1-20 people.
- Provided bottle and wine service.
- Promptly clear, wipe down and set dining tables.
- Bar-back for the main bartender (restocking, handling transactions, pouring basic cocktails).
- Managed bottle service station in a club setting.
Hostess & Expo
54 York St. Ottawa, ON
07.2021 - 08.2022
- Greeted and seated customers for three separate restaurants in the building.
- Ensured respective workspaces were clean.
- Memorized food menu to provide descriptions of each dish presented.
- Coordinated with kitchen and serving staff to facilitate smooth service flow during peak hours.
- Trained aspiring hostesses and food runners.
Education
Bachelor of Arts - Studio Arts
Concordia
Montreal, QC04-2029
Skills
- Bronze Cross: certified in emergency first aid, and CPR
- Positive and professional
- Strong work ethic
- Smart Serve certified
- Supply and inventory maintenance
- Exceptional at building
rapport and maintaining professional client
relationships
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Head Bartender
Evalina’s
04.2024 - 04.2025
Server
Le Tequila Bar
10.2022 - 04.2023
Server
Le Red Tiger
09.2022 - Current
Bartender
JABS Mobile Bar Service
09.2022 - 02.2024
Server & Support
J’TM Resto-Bar
06.2022 - 09.2022
Hostess & Expo
54 York St. Ottawa, ON
07.2021 - 08.2022
Bachelor of Arts - Studio Arts
Concordia