Summary
Overview
Work History
Education
Skills
Certification
Highlight Qualification - Languages
Volunteer Experience
References
Work Availability
Timeline
Tamana Abdul Hamid

Tamana Abdul Hamid

Halifax,NS

Summary

A driven graduate student from Saint Mary's University, specializing in International Development with a minor in Social Justice Studies, currently pursuing a Master's degree. As a student with a background in addressing economic inequality, social injustice, environmental issues, and fostering cross-cultural understanding, I possess robust research capabilities and the skill to effectively convey essential information to various audiences through targeted and compelling presentations. I excel as a communicator, cultivating strong relationships with individuals from diverse backgrounds, built on trust and dependability. My primary focus lies in how I can contribute to the non-profit sector in an entry-level position, serving as a collaborative team player and an enthusiastic mentor committed to effecting positive change in the lives of all individuals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Settlement counsellor

Isans
01.2021 - Current
  • Providing holistic information, advocacy and solution focused para counselling to clients based on their strengths and needs
  • Providing referrals to appropriate internal or external resources
  • Providing comprehensive settlement needs assessment completed through home visits and meetings, along with development of settlement plan for each client based on identified needs and barriers
  • Developing customized case management plan for families with complex issues reflecting immediate, short and long term needs
  • Providing direct services and ongoing support for clients
  • Coordinating referrals and the use of internal and external resources
  • Providing support in navigating and mapping the resources available in the community
  • Coordinating case conferencing with both clients and the service providers involved in the case
  • Monitoring and reviewing the process and outcomes with clients and service providers and planning exit strategies and case closure
  • Planning and implementing follow up and evaluation activities and tools, to determine the effectiveness of the services offered
  • Facilitating and coordinating workshops and information group sessions on pertinent issues, in collaboration with other service providers
  • Supporting outreach activities offered for the clients
  • Working as part of a holistic team with other members of Settlement Team and ISANS staff, in the provision of services for immigrant and refugee families
  • Accompanying vulnerable clients to community service providers’ meeting.

Hippy home visitor

Isans
01.2021 - 01.2021
  • Conducting weekly home visits to participate families to deliver skills training through role playing activities
  • Participate in planning and facilitation of parent group meetings
  • Participate in all activities delivered by Hippy
  • Assisting the coordinator in maintaining an efficient record keeping system of program operation and participate.

Interpreter

ISANS
01.2020 - 01.2021
  • Translating Dari to English for newcomers.

Assistant Manager

Dominos
01.2017 - 01.2021
  • Train and coach employees on their performance and provide feedback
  • Answering phone calls, providing best customer’s service
  • Inventory at the end of the shift
  • Handle cash and process debit and credit payments.

Assistant Supervisor

Stone Hearth Bakery
01.2016 - 01.2017
  • Helped with guiding and supervising students, employees with mental health disabilities
  • Assured that all the students were working positively and effectively.

Education

Master of Arts - Global And International Studies

Saint Mary’s University, Halifax, NS
01.2024
  • Graduated summa cum laude
  • FGST fellowship award From Saint Marys University
  • Study Abroad: Peace and conflict - Colombia, Bogota

Bachelor of Arts - International Development Studies

Saint Mary's University, Halifax, NS
01.2021

Major: international Devlopment studies

Minor: Social Justice & Community Studies



Skills

  • Team Management
  • Analytical and Critical Thinking
  • Problem Resolution
  • Cultural Awareness
  • Excellent Communication
  • Data Entry
  • Time Management
  • Fluent in Dari, Pashto,Hindi,Farsi,Urdu,Tajik
  • Case Management Proficiency
  • Public Speaking Abilities
  • Crisis Response
  • Indicators of Child Abuse
  • Outreach Programming
  • Social Work
  • Exceptional Problem Solver

Certification

  • Interpreter Training, ISANS, 2021
  • Mental Health Program Certification, ISAN, 2015
  • Cook Handler Training Certification, Dominos, 2015
  • First AID Certificate, Red Cross, 2019

Highlight Qualification - Languages

  • English
  • Farsi
  • Hindi
  • Urdu
  • Tajiki
  • Pashto
  • Dari

Volunteer Experience

  • Secretary, Saint Mary’s University International Development Society, 09/2020, 01/2021, Organize and maintain the department mangers agenda, to handle incoming and outgoing emails, telephone calls and post, Screen, prioritize and add information to prepare for handling by the department manager.
  • Volunteer, YMCA, 2015
  • Volunteer (life skill worker), ISANS, 2015
  • Campaign Volunteer, Kelly Regan Campaign, 04/2017, 05/2017, In charge with receptions, making sure everyone is welcomed.

References

Shahnaz Sobhani, ssobhani@isans.ca, 902 423 3607

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Settlement counsellor - Isans
01.2021 - Current
Hippy home visitor - Isans
01.2021 - 01.2021
Interpreter - ISANS
01.2020 - 01.2021
Assistant Manager - Dominos
01.2017 - 01.2021
Assistant Supervisor - Stone Hearth Bakery
01.2016 - 01.2017
Saint Mary’s University - Master of Arts, Global And International Studies
Saint Mary's University - Bachelor of Arts, International Development Studies

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Tamana Abdul Hamid