Donovan Moulaison
Moncton,NB
Summary
Dynamic and engaging professional with a proven track record at The Marvelous Holy Bowly, excelling in customer service and relationship building. Highly reliable and skilled in multitasking, I foster loyalty through exceptional service and effective communication, enhancing client satisfaction and promoting repeat business. Conversant in French, I handle diverse customer needs with patience.
Overview
4
4
years of professional experience
Work History
Settlement Counsellor
Magma
10.2021 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Bartender
The Marvelous Holy Bowly
04.2022 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate
Roots Clothing
10.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Human Service Counselor Diploma - Human Services
Oulton College
Moncton, NB11-2021
High School Diploma -
Ecole Secondaire De Par-en-Bas
Tusket, NS06-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Patience and tolerance
- Handling difficult customers
- Honest and dependable
Timeline
Bartender
The Marvelous Holy Bowly
04.2022 - Current
Settlement Counsellor
Magma
10.2021 - Current
Sales Associate
Roots Clothing
10.2020 - 03.2022
Human Service Counselor Diploma - Human Services
Oulton College
High School Diploma -
Ecole Secondaire De Par-en-Bas
Similar Profiles
SALAM SAADESALAM SAADE
Volunteer at MAGMAVolunteer at MAGMA
Saira AggarwalSaira Aggarwal
Intern at Magma GlobalIntern at Magma Global
Amrita BhasinAmrita Bhasin
Zonal Head North- SME Broking at Magma General Co. LTD.Zonal Head North- SME Broking at Magma General Co. LTD.