Taiwo Aladenola
Saskatoon,Saskatchewan
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Ikeja City Mall
06.2022 - 07.2023
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered prompt service to prioritize customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Shelf Merchandising Specialist
Daytona 24/7
03.2021 - 05.2022
- Organized store merchandise racks by size, style, and color.
- Monitored and replenished display inventory and restructured according to available stock.
- Optimized product placement on shelves based on data analysis, leading to better-targeted marketing efforts.
- Investigated current trends and innovative techniques to create unique displays.
Customer Service Representative
Shoprite
02.2020 - 03.2021
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered prompt service to prioritize customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Science - Psychology
University of Saskatchewan
Saskatoon, SK09.2027
High School Diploma -
FUTA, Staff Secondary School
Akure, Ondo State09.2022
Skills
- Computer Proficiency
- Training development aptitude
- Sales Quota Achievement
- Problem Resolution
Languages
English
Full Professional
Timeline
Customer Service Representative
Ikeja City Mall
06.2022 - 07.2023
Shelf Merchandising Specialist
Daytona 24/7
03.2021 - 05.2022
Customer Service Representative
Shoprite
02.2020 - 03.2021
Bachelor of Science - Psychology
University of Saskatchewan
High School Diploma -
FUTA, Staff Secondary School
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