Suzanne Broadhurst
Peterborough
Summary
I am a licensed optician with fourteen years experience working in Optometry. I have a positive disposition and enjoy helping those in my community with eye care. I have excellent leadership, communication and interpersonal skills. I'm searching for a rewarding position that allows me to practice as an Optician while still expanding my knowledge and experience with low vision aids and consulting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Optician
FYi Doctors
09.2024 - Current
- Recommend strategies to increase patient retention, attract new clientele and achieve revenue targets
- Boost staff confidence and morale by creating a constructive and positive work culture
- Supervise the staff while completing my optician duties daily
- Provide excellent customer service
- Edge lenses, neutralize glasses and dispense eyewear to patients.
- Troubleshoot any patient concerns with eyeglasses
- Perform soft contact lens fits and teaches
- Perform repairs and adjustments as needed
- Assist with pretesting and patient specialist services tasks as needed to support our team
Practice Liaison
Nuve Partners
11.2024 - Current
- Act as a trusted advisor and strategic resource for independent optometry practices.
- Act as a problem-solving resource, addressing practice-specific challenges with tailored guidance and innovative solutions.
- Coordinate multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintain up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Low Vision Specialist
A Vision Above
01.2025 - Current
- Collaborate with ophthalmologist (Dr. Lane) in office to assess, recommend and train patients to use low vision aids.
- Help visually impaired patients improve their life quality and independence with tailored electronic devices.
Clinic Manager
Nuvo Eye Centre
06.2016 - 08.2024
- I ensured that the staff are appropriately trained, supervised and mentored
- I conducted staff performance reviews and manage the inventory frame budget
- I collaborated with the doctors to confirm their schedules and provide the best medical care for their patients
- I organized ongoing continuing education for the staff
- Nuvo Eye Centre has two locations, 12 Optometrists and 30-40 staff members to manage
Office Manager
Eyes in the Glebe
05.2015 - 06.2016
- In my role as the lead Optician, I helped the doctor open a new practice
- This included setting up the office, advertisements, inventory purchases and developing store policies
Territory Sales Manager
Modo Eyewear
09.2014 - 05.2015
- As a frame representative, I managed a large territory by showcasing the eyewear and providing clients with product information and excellent customer service
Student Optician
Invision Eyecare
01.2010 - 01.2014
- I began my career as an Optometric Assistant. I was responsible for patient pre-testing which included OCT, VF, retinal imaging, tonometry, visual acuities, documenting patient medical history and frame selection. I enjoyed the fast-paced environment and assisted with receptionist duties as needed.
- I became interested in the dispensary and began cross-training. I enrolled in the Optical Sciences program at Northern Alberta Institute of Technology (NAIT) and was mentored by Kim Belfry for two years.
Optometric Assistant
McLeod Optometry
10.2011 - 05.2012
- I performed secretarial duties, pre-testing and managed the contact lens department
Education
Optical Sciences - Contact Lens Certificate and Eyeglass Diploma -
Northern Alberta Institute of Technology
Edmonton, None01.2016
Bachelor of Science - Biology
Queen's University
Kingston, Ontario01.2010
Skills
- Effective Communication
- Group leadership and team development
- Personable and friendly
- Building Relationships
- Team Motivation
- Collaborative Approach
- Sales
- Problem-solving
Certification
Registered Optician in Ontario, #5481
Languages
English
Timeline
Low Vision Specialist
A Vision Above
01.2025 - Current
Practice Liaison
Nuve Partners
11.2024 - Current
Registered Optician
FYi Doctors
09.2024 - Current
Clinic Manager
Nuvo Eye Centre
06.2016 - 08.2024
Office Manager
Eyes in the Glebe
05.2015 - 06.2016
Territory Sales Manager
Modo Eyewear
09.2014 - 05.2015
Optometric Assistant
McLeod Optometry
10.2011 - 05.2012
Student Optician
Invision Eyecare
01.2010 - 01.2014
Bachelor of Science - Biology
Queen's University
Registered Optician in Ontario, #5481
Optical Sciences - Contact Lens Certificate and Eyeglass Diploma -
Northern Alberta Institute of Technology
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