SUKHRAJ SINGH
Cambridge,ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
4
4
years of professional experience
Work History
Automotive Service Technician Supervisor
Mr. Lube
02.2023 - 07.2024
- Advises employees as to selection of appropriate repair or maintenance procedures and assists on difficult assignments; inspects work in progress and upon completion
- Informs employees on shop safety rules and proper equipment usage and enforce their compliance
- Maintains adequate supply of parts and materials
- Inspects and supervises maintenance of tools, equipment, buildings, and grounds
- Keeps records of monthly and annual equipment inspections
- Approves parts requisitions and performs related work as required
- Supervise, coordinate, and schedule activities of workers who repair and maintain light weight vehicle
- Ensure that standards for safe working conditions are observed
- Ensure vehicles are maintained according to Ministry of Transportations standards.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
Retail Store Supervisor
Shell Gas Station
05.2021 - 02.2023
- Supervise and co-ordinate sales staff and cashiers
- Assign sales workers to duties and prepare work schedules
- Hire and train or arrange for training of staff
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve problems that arise, such as customer complaints and supply shortages
- Authorize payments and return of merchandise
- Boosted store sales through effective merchandising and strategic product placement
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth.
Cashier
Shell (Gas station)
02.2020 - 05.2021
- Greeted customers upon arrival, assisted with questions and inquiries
- Operated cash register handled money and gave change accurately
- Stocked shelves with items, ensured shelves were neat and organized
- Performed regular maintenance of gas pumps and fuel tanks
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue
- Learned duties for various positions and provided backup at key times.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Cambrian At Hanson Canada
North York, Ontario04.2021
GED -
D.C COLLEGIATE SEN.SEC. SCHOOL
Punjab, India03.2018
Skills
- Fast-paced environment
- Customer Service
- Preventive maintenance services
- Work under pressure
- Attention to detail
- Automotive Maintenance
- Installations and repairs
- Vehicle maintenance and repair
- Emission Control
- Performance Tuning
- Tire Services
- Parts Replacement
- Hand and power tools
- Changing Oil
- Customer Relations
- Problem-Solving
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Automotive Service Technician Supervisor
Mr. Lube
02.2023 - 07.2024
Retail Store Supervisor
Shell Gas Station
05.2021 - 02.2023
Cashier
Shell (Gas station)
02.2020 - 05.2021
High School Diploma -
Cambrian At Hanson Canada
GED -
D.C COLLEGIATE SEN.SEC. SCHOOL
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