Mikaela Faustini
Cambridge ,ON
Summary
Community outreach worker with a strong background in engaging and supporting underserved populations. Proven ability to collaborate effectively within teams and adapt to changing needs in the community. Highly skilled in communication and relationship-building, consistently reliable in delivering support and services.
Overview
5
5
years of professional experience
Work History
Outreach Worker
THRIVE HIV Prevention and Support
06.2023 - Current
- Provided outreach support in the community by attending encampments, drop-ins, community meal programs, and various community service providers.
- Became extremely familiar with the housing stability system and submitted CHAC applications, assisted individuals with lease signings, and helped to facilitate move-ins.
- Collaborated with countless community partners to support folks in the community with health referrals, mental health support, housing, and finances.
- Became extremely familiar with the shelter systems in the Region and supported individuals to connect to shelter.
- Extremely efficient at rapport building and working with individuals through a trauma-informed, client-focused lens.
- Obtained proficient knowledge about the social determinants of health and how it affects the individuals in the community.
- Provided various resources to individuals living outdoors such as snacks, water, and camping supplies.
- Extremely comfortable with advocacy, report writing, team collaboration, and documentation.
Residential Coordinator
Rosewood House
09.2021 - 02.2023
- Delivered referrals and information to residents about available services, programs and housing resources.
- Interacted with members of the community, community agencies, and referred residents to appropriate community agencies.
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Maintained important organizational paperwork and resident data as well as detailed shift change notes.
- Conducted intakes and discharges on residents and filled out appropriate paperwork.
- Established consistent relationships with residents and staff to maintain professional boundaries.
- Solved grievances and complaints by collaborating with residents.
- Provided emotional support and counseling to residents when in emotional distress.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies, sanitary, and safety standards through building and room checks as well as security check-ins upon returning to property.
- Supported personal needs of residents dealing with diverse conditions.
Field Placement Student
St. Joseph's Lifecare Center
01.2021 - 04.2021
- Assisted recreation team with activities.
- Provided companionship, counseling, and engagement in one-on-one visits.
- Made meaningful connections with residents.
- Experience with dementia and varying abilities of sight, hearing, and mental cognition.
- Received meal-enhancement training and fed residents at meal times.
- Used computer programs to document progress notes and participation scores.
Education
Bachelor of Social Work -
Wilfrid Laurier University
Brantford, ON06.2022
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON06.2018
Skills
- First Aid- CPR/AED
- Critical Thinking
- Harm Reduction and Narcan Training
- ASIST Training
- Knowledge of Social Work Ethics
- Professional Boundaries
- Ability to Make Personal Connections
- Trauma-Informed Approach
- Interpersonal Communication
- Flexible and Adaptable
- Decision-Making
- Problem-Solving
- Organization and Time Management
- Teamwork and Collaboration
- Attention to Detail
- Cultural Awareness
Additional Information
References available upon request.
Timeline
Outreach Worker
THRIVE HIV Prevention and Support
06.2023 - Current
Residential Coordinator
Rosewood House
09.2021 - 02.2023
Field Placement Student
St. Joseph's Lifecare Center
01.2021 - 04.2021
Bachelor of Social Work -
Wilfrid Laurier University
High School Diploma -
Monsignor Doyle Catholic Secondary School
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