Bailey Anderson

● Managed an active caseload of approximately 19 clients providing trauma-informed, strengths-based case management and individualized support to women and families transitioning to independent living following experiences of interpersonal violence.

● Conduct comprehensive needs assessments and collaboratively develop goal-oriented case plans focused on housing stability, safety, wellness, parenting, financial stability, and community integration.

● Complete detailed, objective, and confidential case documentation while maintaining accurate client records and adhering to organizational and legislative standards.

● Support residents in navigating complex systems by coordinating referrals and advocating with housing providers, social assistance programs, mental health services, healthcare providers, legal resources, and community agencies.

● Assist residents in securing and maintaining safe, affordable housing, including tenancy support, lease coordination, landlord communication, and eviction prevention.

● Provide crisis intervention, safety planning, emotional support, and risk assessment using trauma-informed and client-centered approaches.

● Facilitate life skills development through individualized coaching and resource development in areas including budgeting, employment readiness, parenting, household management, and community engagement.

● Collaborate with staff, external partners, and service providers to coordinate care and promote positive client outcomes.

● Prepare advocacy letters, funding requests, and supporting documentation for financial assistance, emergency resources, and community-based programs.

● Develop and implement resident-focused programming, psychoeducational resources, and wellness initiatives that promote independence, resilience, and long-term stability.

● Maintain professional boundaries while fostering respectful, culturally responsive, and empowering relationships with residents from diverse backgrounds.

● Complete client intakes and collaborate with Avana to support coordinated service delivery and housing access.

• Provided in-home case management to newcomers to Regina to mitigate, support and advocate and address risks that impacts families with complex level of needs.
• Assess every client while culturally affirming family safety and risk assessments; practical social integration skills; advocacy; supporting families, address risk factors and connect them to community support.
• Working closely with families in a level 3 and 4 crisis levels and helping deescalate situations and connect families to legal support, financial support, health support etc.
• Plans, coordinates with families to facilitate and support in home visits while keeping all communication and agenda very transparent.
• Teaches life skills (e.g. budgeting, purchasing, food preparation, pest control information, fire safety, human and child rights).
• Completes all documentation required and input necessary information in caseworks within government standard and agency timeframes (e.g. Contact logs, Caseworks, and recording documents).
• Advocate with service providers and other professionals about understanding and meeting the needs of children and families in receipt of services.
• Develop a plan to meet identified goals with children, family, internal and external participant's.

• Maintains documentation, collects, and reports data as required.
• Managed daily operation of homes to comply with regulations and organization standards.
• Maintained positive and safe living environments by holding weekly house meetings and performing alcohol and drug screening & room inspections regularly and randomly to ensure stability and sobriety in house.
• Managed all intake and discharge paperwork for members.
• Referred members to shelters, addictions centers, detox facilities, legal and educational programs.
• Coordinated individual referrals to obtain community services, advocated for clients needs and resolved roadblocks.
• Regularly doing check ins with members to teach how to apply for jobs, get ID, set up appointments, etc.
• Managed all full 5 sobriety houses in Regina, ensuring all housing maintenance and any issues with a house or a member are resolved effectively and in a timely manner.
• Actively doing presentations at correctional centers, addictions treatment centers and detox's looking to help new individuals in recovery and wanting to apply for Oxford.
• Collected member dues each month, conducted fines, and deposits effectively.

• Documented an individual's medical information, case histories to help facilitate a smooth intake.
• Managed master calendar and schedule appointments for housing managers based accurate availability.
• Completed intake assessments forms and filed clients charts.
• Offered compassionate and attentive guidance to individuals during moments of crisis and trauma.
• Explained eligibility, requirements, application details, payment methods and answered any questions or concerns to ensure a good understand of the organization.
• Answered phone calls and provided new clients with necessary paper work.
• Tripled the application and contact number for the organization by starting to reach out to referrals and building positive connections and start up the outreach program to reach more ears and eyes about the organization to obtain new members in a steady flow.
• Completed office and government reports about our admission rates and exit reports on time monthly.
• Worked closely with outside referrals to facilitate client needs and placement.

• Created an efficient cleaning routine while properly using cleaning chemicals and equipment.
• Ability to communicate to clients in a polite manner and deliver exceptional customer service.
• Successfully manage and finish all given tasks in an adverse work environment on time.
• Followed all procedures and safety protocols.