Aduboffour Afful
Brussels,ON
Summary
Compassionate professional with experience in outreach and support roles, complemented by a strong interest in IT and cybersecurity. Holds certifications in Google IT and Cybersecurity STEM Re-Entry Social Care. Proven ability to assist individuals in problem-solving while continuously acquiring new skills. Seeking to leverage technical expertise in a people-oriented position.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Outreach Worker
LIVING LEGENDZ EMPIRE EDUCATIONAL PROMGRAMS
Toronto, Ontario
02.2021 - 08.2025
Outreach Worker – Outreach Worker, LIVING LEGENDZ EMPIRE EDUCATIONAL PROMGRAMS
Toronto, Ontario
Feb 2021 - Mar 2023
• Helped community members access support services and resources
• Planned and delivered outreach programs to meet client needs
• Monitored program effectiveness and maintained detailed records
• Resolved conflicts and supported individuals in challenging situations
IT & Cybersecurity Practical Experience – Self-Directed | Canada
• Completed hands-on labs via Google Cybersecurity Certificate and TryHackMe
• Set up home lab environments to practice VPNs, firewalls, and secure networks
• Gained experience detecting threats, analyzing malware, and performing basic incident response
- Assisted clients in accessing health, housing, and employment resources.
Sales Representative
VESARIS.CA
Mississauga, Ontario
01.2020 - 02.2021
- Developed relationships with clients to understand their needs and preferences.
- Presented product features and benefits to potential customers effectively.
- Managed customer inquiries and provided timely responses and solutions.
NAB ENTERPRISE
SELF EMPLOYED
ABUAKWA, ASHANTI REGION
01.2016 - 09.2019
- Assisted customers with product selection and provided detailed information.
- Built and maintained strong customer relationships to enhance loyalty.
- Collaborated with team members to achieve sales goals and targets.
- Managed inventory levels and organized stock displays effectively.
- Utilized point-of-sale systems for processing transactions accurately.
Education
Bachelor of Science - Computer And Information Sciences
Universty of Cape Coast - Ghana
GHANA 06-2017
GED -
CanSTEM Education Private School Inc.
Brampton, ON04-2026
Skills
Organizing and delivering community outreach programs
Basic IT troubleshooting, networking, and cybersecurity fundamentals
Understanding malware, encryption, and risk management
Communication, teamwork, and problem-solving
Maintaining accurate records and attention to detail
- Record documentation
- Social support
- Daily living assistance
- Respectful and compassionate
Certification
• Google IT Support / Cybersecurity Certificate – Practical training in IT support, networking, and cybersecurity basics
• STEM Returner Certification – Skills refresh and career re-entry program in STEM
• Introduction to Cybersecurity Badge – Malware, encryption, and risk management fundamentals
• Food Handling Certificate – Safe food preparation and hygiene
• Social Care / Community Badge – Skills in supporting individuals and communities
• STEM Returner Certification – Skills refresh and career re-entry program in STEM
• Introduction to Cybersecurity Badge – Malware, encryption, and risk management fundamentals
• Food Handling Certificate – Safe food preparation and hygiene
• Social Care / Community Badge – Skills in supporting individuals and communities
Timeline
Outreach Worker
LIVING LEGENDZ EMPIRE EDUCATIONAL PROMGRAMS
02.2021 - 08.2025
Sales Representative
VESARIS.CA
01.2020 - 02.2021
NAB ENTERPRISE
SELF EMPLOYED
01.2016 - 09.2019
Bachelor of Science - Computer And Information Sciences
Universty of Cape Coast - Ghana
GED -
CanSTEM Education Private School Inc.