Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yatin Kumar

Toronto
Yatin Kumar

Summary

Demanded Senior Manager from Mr. Lube who has demonstrated success by increasing team-upsell performance by 25% through structured leadership development. The expert delivers effective financial statement interpretation and assists in cross-functional teamwork and maintains a consistent track record of revenue targets alongside operational efficiency growth through customer satisfaction elevation

Overview

5
years of professional experience
1
Certification

Work History

Mr. Lube

Senior Manager
12.2024 - Current

Job overview

1. Led a group of more than twenty automotive technicians who delivered exceptional service to customers at 95% satisfaction levels
2. Service protocols that we created resulted in a 15% decrease of average service times without compromising quality levels.
3. Staff training programs established by me led to double-digit performance growth with a 25% increase in upsells and add-on services record
4. Because of my management of Mr. Lube stores I surpassed monthly revenue objectives by 10-15% throughout each month's operations.

Mr. Lube

Supervisor
01.2023 - 12.2024

Job overview

1. I managed the sales force to generate greater quarterly revenues and achieve all set objectives successfully.
2. Thoroughly executed sales strategies in the company achieved a 30% boost in its sales performance.
3. I evaluated how sales numbers performed to discover opportunities that could lead to performance enhancements.
4. I supervised daily operations to deliver high productivity levels.

Mr. Lube

Lead Sales Technician
09.2021 - 12.2022

Job overview

1. My role helped develop promotional materials which successfully increased customer interest in company products.

2. My relationships with customers deepened to create more trust which generated consistent customer loyalty.
3. I worked as a communication link between technical staff and customers to help both parties understand project needs.
4. I managed warehouse stock to provide customers with the best possible amount of products available.

Aggarwal Furniture House

Manager
03.2020 - 03.2021

Job overview

1. I took charge of employee motivation to drive productivity levels and their commitment to work tasks.
2. I finished multiple responsibilities before deadline limits.
3. I helped maintain both professional standards and organizational efficiency to provide staff and customer safety.
4. I addressed customer disputes to achieve satisfaction and maintained direct communication alongside providing superior service standards.

Education

Seneca Polytechnic
Toronto

Advanced Diploma from Computer Engineering Technology
04-2024

University Overview

Mini Mars Rover - Capstone Project

The rover combines ability to work on multiple terrains and detect objects along with live video streaming capabilities to web platforms.
1. The team built the rover through CAD modeling as they developed all operational components.
2. The development team produced PCB hardware through Eagle design software for testing purposes.
3. The team built wireless webpage interfaces with two-directional rover control utilizing front-end and back-end technologies.


Inventory Management-Capstone Project

A single application helps small companies track their products as inventory management software to support their operational needs.
1. Users apply this system to control inventory creation and manage transactions and generate data reports.
2. I worked on front-end responsibilities during development to build responsive webpage components.
3. Real-time data updates were enabled by back-end APIs of the project.


AI in Cybersecurity- Research Project
Digital asset protection receives enhanced protection through advanced risk mitigation strategies which AI security systems deliver unrivaled threat detection abilities alongside improved response times.

Skills

  • Financial Statement Interpretation
  • Cross-Functional Collaboration
  • Store Operations Management
  • Sales & Profitability Growth
  • Retail & Corporate Collaboration
  • Team Coaching & Development
  • Employee Motivation & Engagement
  • Succession Planning
  • Performance Management
  • Training & Mentorship

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Senior Manager

Mr. Lube
12.2024 - Current

Supervisor

Mr. Lube
01.2023 - 12.2024

Lead Sales Technician

Mr. Lube
09.2021 - 12.2022

Manager

Aggarwal Furniture House
03.2020 - 03.2021

Seneca Polytechnic

Advanced Diploma from Computer Engineering Technology
Yatin Kumar