SUKHMAN KAUR TIWANA
Calgary,AB
Summary
Dedicated individual with a strong commitment to delivering exceptional customer service, seeking to contribute my skills and experience to support the growth and success of your organization.
Overview
3
3
years of professional experience
Work History
RESIDENT ADVISOR
MOUNT ROYAL UNIVERSITY
2022.10 - Current
- Maintain a standard of conduct which serves as a model to residents by getting involved and participating in Residence, campus, and community events
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Respond to the needs of residents by fostering a positive and friendly atmosphere in their community
- Respond to the needs of residents by fostering a positive and friendly atmosphere in their community
ENROLLMENT SUPPORT ASSOCIATE
MOUNT SAINT VINCENT UNIVERSITY
2021.09 - 2022.03
- Managed the indexing and filing of admission, scholarship, and registrar documents
- Prepared admission packages for accepted students
- Provided timely responses to student emails and resolved hardware and software issues
- Safely handled confidential and financial information.
WALMART CANADA
2021.06 - 2022.04
- Efficiently fulfilled online orders while maintaining a courteous and professional demeanor
- Provided excellent customer service by greeting and assisting customers
- Conducted zoning and stocking to prepare the sales floor for daily operations.
TIM HORTONS
2021.02 - 2021.09
- Managed cash transactions and followed strict food safety protocols
- Maintained store cleanliness and upheld high standards of customer service.
Education
Bachelor of Science - Data Science
MOUNT ROYAL UNIVERSITY
Calgary, AB04.2026
DIPLOMA - OFFICE ADMINISTRATION
GENERAL, FANSHAWE COLLEGE
London, ON08.2020
Skills
- Proficient in planning, organizational, and administrative tasks.
- Exceptional customer service skills with a friendly and positive communication approach.
- Proficiency in various computer applications: MS Access, MS PowerPoint, MS Excel, Outlook, Publisher, MS Word.
- Student Resource Promotion
- Policy Enforcement
- Basic knowledge of Accounting Software: Quickbooks, Sage 50, Simply Accounting.
- Effective verbal and written communication abilities.
- Strong commitment to maintaining confidentiality and professionalism.
- Detail-oriented and responsive to customer inquiries and needs.
Accomplishments
LEAD 2023-Attended student leadership conference LEAD 2023 as a Resident Advisor
Innovation Sprint MRU- Collaborate with local business to find a sustainable solution suitable for business and customer needs
Timeline
RESIDENT ADVISOR
MOUNT ROYAL UNIVERSITY
2022.10 - Current
ENROLLMENT SUPPORT ASSOCIATE
MOUNT SAINT VINCENT UNIVERSITY
2021.09 - 2022.03
WALMART CANADA
2021.06 - 2022.04
TIM HORTONS
2021.02 - 2021.09
Bachelor of Science - Data Science
MOUNT ROYAL UNIVERSITY
DIPLOMA - OFFICE ADMINISTRATION
GENERAL, FANSHAWE COLLEGE
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