Experienced professional with a strong focus on customer service and technical skills. Proficient in multitasking, prioritization, attention to detail, and aligning efforts towards organizational objectives. Seeking a position to further develop these abilities and contribute to organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SUPERVISOR
Bourbon street grill
Tsawwassen Mills, Coquitlam Centre
03.2020 - Current
Supervise, coordinate and schedule the day to day activities of staff; maintain records of stock, repairs, sales and wastage; train staff in job duties, sanitation and safety procedures; ensure that food and service meet quality control standards; record daily sales and prepare sales reports; resolve store issues such as customer complaints.
Trained new employees and delegated daily tasks and responsibilities.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures and balanced tills.
Bakery Associate
Bigway Foods
Whitehorse, YT
01.2018 - 04.2018
Processed orders through system and coordinated product deliveries; assisted customers by finding needed items and checking inventory; demonstrated products; processed and logged incoming calls; followed up with customers to support satisfaction and resolve issues.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Improved bakery efficiency through effective time management and prioritization of tasks.
SENIOR FOOD SERVICE WORKER
civil hospital
Tarn Taran, Punjab
01.2016 - 11.2017
Added cutlery, napkins, food and other items to trays; portioned and wrapped food; cleaned and sanitized work areas; packaged take-out foods; distributed menus to hospital patients and delivered food trays.
Education
Associate of Arts - Tourism And Hospitality
Hanson International Academy
New Westminster, BC
08.2020
High School Diploma -
Bhai Ladha Ji Khalsa Academy
Taran, Punjab
01.2016
Skills
Detail Oriented And Open To New Challenges
Strong Ability To Multi-Task And Prioritize Workload
Good At Problem Solving, Accepting Feedback And Contributing Ideas
Self-Motivated And Organized With Positive Attitude