Suanne Blackwood
Gambo,NL
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Dependable candidate with a willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administrative Support III
Housing Department, Real Estate – North (Alberta Health Services)
11.2019 - 01.2024
- Ability to manage time and administrative tasks competently while drafting legal documents, providing professional email correspondence in a timely manner, and maintaining multiple Microsoft Excel data spreadsheets daily.
- Experience in using information management applications relating to records management: responsible for lease agreements and financial documents maintained in an chronological and alphabetical filing system, both paper and electronic, as well as archiving closed files.
- Experience in working with Microsoft Office Suite, with an emphasis on Excel: Data entry relating to placement information, along with rental and security deposit payment details entered with a high degree of accuracy and attention to detail.
- Ability to effectively exchange information when handling employee banking information, and department financial coding for invoices, accounts payable, and recurring payables.
- Proven relationship building skills in regard to collaboration with other departments for providing seamless housing accommodations for international nurses arriving in Canada.
Administrative Support III
Wood Buffalo Addiction & Mental Health Services (AHS)
08.2015 - 11.2019
- Competent in front-line customer service skills while maintaining a variety of general administrative services in a demanding work environment: directing incoming calls and providing both in-person and over-the-phone answers to public inquiries, scheduling appointments and registering clients, processing referrals and maintaining waitlists, managing office mail, creating meeting agendas and minute-taking.
- Experience in using information management and database management systems relating to records management/retention: independently responsible for client records maintained in an alphabetical filing system and archiving closed files in Iron Mountain.
- Proven ability to prioritize workload, maintain schedules and meet deadlines while operating three clinics and entering client information into information management systems simultaneously, and compiling and summarizing data.
- Ability to maintain confidentiality and resistance to stress when providing Addiction and Mental Health administrative duties, such as communication with clients in distress both in-person and over the telephone.
Clerk III
Fort McMurray Community Health Services (AHS)
12.2013 - 08.2015
- Experience in providing a variety administrative and clerical practices in a demanding work environment: directing incoming calls and providing answers to public inquiries, registering clients and scheduling appointments, receipting, handling and reconciliation processes related to monetary transactions.
- Proficient in data entry management and information management applications relating to records management: independently responsible for archiving over 20,000 closed files and entering over 5,000 influenza immunizations with a high degree of accuracy and attention to detail.
- Proven ability to manage time and tasks while independently performing clinic duties: assembling and maintaining supplies in the registration area, greeting clients and providing consent forms, assembling and summarizing daily and weekly data.
- Ability to successfully maintain confidentiality when providing STI administrative duties.
Education
Diploma - Office Administration
College of The North Atlantic
St. John’s, NL04.2013
Skills
- 60 wpm typing
- Microsoft Office Suite: Outlook, Word, Excel, Access, PowerPoint, Publisher
- Time management
- Records management
- Data entry
- Front-line customer service skills
- Relationship building
- Cash handling & monetary transactions
- Confidentiality maintenance
- Administrative Procedures
References
References available upon request
Timeline
Administrative Support III
Housing Department, Real Estate – North (Alberta Health Services)
11.2019 - 01.2024
Administrative Support III
Wood Buffalo Addiction & Mental Health Services (AHS)
08.2015 - 11.2019
Clerk III
Fort McMurray Community Health Services (AHS)
12.2013 - 08.2015
Diploma - Office Administration
College of The North Atlantic
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