Xin GUO

Responsibilities:

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with legal counsel to resolve tenant disputes.

Responsibilities:

• Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
• Maintained compliance with regulatory requirements through diligent monitoring of documentation procedures during all phases of the projects.
• Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
• Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
• Hired and managed consultants, contractors and sub-contractors to complete project tasks.
• Oversaw business operations and produced updated status reports outlining each project to meet milestones.
• Managed vendor relationships to secure competitive pricing and timely delivery of products or services required for project success.
• Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
• Managed full-cycle industrial construction projects from design to delivery, overseeing cost estimation, bidding, tendering, contract negotiation, and project execution.
• Developed and led internal cost control systems for engineering projects, including monthly progress billing, submittals, change orders, and progress tracking.
• Directed the planning and review of project schedules, budgets, and materials for major EPC contracts.
• Supervised cross-functional teams covering procurement, engineering, construction, and QA/QC departments.
• Oversaw safety compliance, environmental permitting, and construction documentation.
• Coordinated internal and external stakeholders to ensure timely approvals and quality assurance.