Steven Andonovski
Windsor,ON
Summary
A position with the firm that will allow me to utilize my experience as a team member, illustrate my strong work ethic, my motivation and leadership capacities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Furniture Delivery Driver
Tepperman's
11.2023 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
- Assisted with assembly and installation of furniture at customer locations when required.
District Manager
WIS International Inventory Service
04.2018 - 05.2022
- Supervised numerous locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/provincial regulations by conducting regular audits of operational practices at each location within the district.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Area Manager
WIS International Inventory Service
09.2004 - 03.2018
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Education
Bachelor of Arts - Political Science
Wayne State University
Detroit, MI12.2003
Skills
- Customer Service
- Problem-Solving
- Time Management
- Safe Driving
- Dependable and reliable
Languages
English
Full Professional
Certification
Ontario Health and Safety Awareness Training: Supervisor Health and Safety Awareness in 5 steps, Windsor, Ontario, 2019
Workplace Violence and Harassment Training for Managers (Ontario – Bill 168 and 132), Windsor, Ontario, 2018
Ethics and Professionalism Training, Windsor, Ontario, 2018
Class F Driver, Ministry of Transportation, Windsor, Ontario, 2004 -present
Defensive Driving Course, SKID Control School, Oakville, Ontario, 2005
Timeline
Furniture Delivery Driver
Tepperman's
11.2023 - Current
District Manager
WIS International Inventory Service
04.2018 - 05.2022
Area Manager
WIS International Inventory Service
09.2004 - 03.2018
Bachelor of Arts - Political Science
Wayne State University
Ontario Health and Safety Awareness Training: Supervisor Health and Safety Awareness in 5 steps, Windsor, Ontario, 2019
Workplace Violence and Harassment Training for Managers (Ontario – Bill 168 and 132), Windsor, Ontario, 2018
Ethics and Professionalism Training, Windsor, Ontario, 2018
Class F Driver, Ministry of Transportation, Windsor, Ontario, 2004 -present
Defensive Driving Course, SKID Control School, Oakville, Ontario, 2005
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