Stephanie Webb
Calgary,AB
Summary
Offering vibrant personality and readiness to excel in fast-paced environment, eager to learn and grow in the aviation industry. Excels in customer service optimization and teamwork, contributing to a positive and efficient work environment. Brings ability to quickly grasp new concepts and techniques, paired with strong multitasking and customer service skills. Ready to use and develop problem-solving and teamwork abilities in cabin crew role.
Overview
7
7
years of professional experience
Work History
Service Bartender
The Rec Room
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased repeat business through friendly and attentive service, while building rapport
- Performed accurate cash handling duties, processing payments, and balancing the till; minimizing discrepancies in financial records.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Tour Guide
See Sight Tours
07.2022 - 10.2023
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Vehicle Export Coordinator, Social Media Marketing
Erinwood Ford
07.2017 - 05.2022
- Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
- Developed comprehensive social media strategy, increasing online engagement and brand awareness.
- Consistently maintain award winning Customer Service Satisfaction and friendly atmosphere
- Enhanced financial accuracy by streamlining accounting procedures and implementing efficient systems.
Education
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05-2014
Skills
- Customer service optimization
- Teamwork and collaboration
- Airport safety regulations
- Flight safety awareness
- Efficient multitasking
- Patience and empathy
- Reliability and punctuality
- Friendly, positive attitude
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Service Bartender
The Rec Room
04.2024 - Current
Tour Guide
See Sight Tours
07.2022 - 10.2023
Vehicle Export Coordinator, Social Media Marketing
Erinwood Ford
07.2017 - 05.2022
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
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