Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAYLOR GAGNON

London

Summary

Responsible and hard-working sales associate with 5 years of retail experience providing high-quality customer service. Strong interpersonal skills, adept at building consistent rapport with customers, strives to create a positive shopping experience that fosters customer loyalty and increases repeat business. Skilled in product knowledge, merchandising, and inventory management. Consistently meets and exceeds sales targets while maintaining a neat and organized sales floor. Dedicated team player who thrives in fast-paced environment's, adapts quickly to changing priorities, and effectively collaborates with colleagues to achieve common goals.

Overview

3
3
years of professional experience

Work History

Amusement Host

The Rec Room
04.2024 - Current
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Ran arcade-based competitive events modeled after triathlon-style challenges, incorporating physical, mental, and reflex-based games.
  • Provided clear, hands-on instruction in proper axe-throwing technique, emphasizing safety, accuracy, and enjoyment for beginners and experienced throwers alike.

Team Member

Treats
09.2023 - 01.2024
  • Experienced in accurately taking and processing customer orders in a fast-paced environment.
  • Skillfully prepared sandwiches, served baked goods, and brewed coffee with careful attention to detail, guaranteeing a memorable customer experience.
  • Played a pivotal role in stocking food inventory for the next day, contributing to smooth and timely service.
  • Maintained a clean and organized workspace, actively engaging in cleaning and closing tasks to ensure a pristine environment for the following day's operations.

Customer Service Representative

Bed Bath & Beyond
09.2022 - 04.2023
  • Demonstrated excellent communication skills in person, over the phone, and through written correspondence, effectively addressing customer questions, providing product information, and offering appropriate solutions.
  • Collaborated closely with other departments, including sales, inventory, and fulfillment, to address customer concerns, resolve issues, and facilitate seamless order fulfillment and delivery.
  • Managed inventory in the backroom, including labeling, tagging, and tracking items using inventory management systems.
  • Successfully maintained a consistent email sign-up rate of 70% or higher while processing transactions.

Education

Film -

York University
Toronto, ON
05.2025

Skills

  • Customer Service
  • Smart Serve
  • Supervising Experience
  • Inventory Control
  • Cash Handling
  • Warehouse Experience
  • Food Safety
  • Conflict Resolution

Timeline

Amusement Host

The Rec Room
04.2024 - Current

Team Member

Treats
09.2023 - 01.2024

Customer Service Representative

Bed Bath & Beyond
09.2022 - 04.2023

Film -

York University
TAYLOR GAGNON