Stephanie McDonald
Calgary ,AB
Summary
Dynamic Administrative Support III with proven expertise in records and document management from Alberta Health Services. Excelled in fostering teamwork, enhancing customer service through efficient problem-solving, and streamlining processes. Skilled in Microsoft Office, demonstrated exceptional verbal communication and collaboration, adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Administrative Support III
Alberta Health Services
10.2013 - Current
- Contributed to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
- Assisted with Central Access and Triage in the Bone and Joint Clinic, processed the release of information within Access and Disclosure, and maintained paper and electronic charts within Health Information Management.
- Supported human resources functions by assisting with staff scheduling and timekeeping.
- Assisted patients, families, and healthcare professionals in accessing patient records in accordance with FOIP and HIA.
- Proficient in Microsoft Office, Connect Care/Epic, e-people Timekeeping, and Netcare.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Education
Course - Anatomy, Medical Terminology And Pathophysiology
CHA Learning
Ottawa, Ontario01-2022
Diploma - Unit Clerk/Medical Office Assistant Diploma
Robertson College
Calgary, Alberta 09-2013
Bachelor of Arts - Liberal Arts
St. Mary's University
Calgary, Alberta06-2011
Skills
- Verbal communication
- Records management
- Document management
- Scheduling and timekeeping
- Spreadsheet creation
- Proficient in Microsoft Office
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Administrative Support III
Alberta Health Services
10.2013 - Current
Course - Anatomy, Medical Terminology And Pathophysiology
CHA Learning
Diploma - Unit Clerk/Medical Office Assistant Diploma
Robertson College
Bachelor of Arts - Liberal Arts
St. Mary's University
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