Catherine Soaygan
Cold Lake,Alberta
Summary
To be a part of a progressive organization in which I can contribute my knowledge and skills, as well as gain experience for development of my potentials, work effectively with people and acquire fulfillment in the field I have chosen.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Support III
Alberta Health Services
Cold Lake, Alberta
10.2023 - Current
- Monitor Connect care Workqueues.
- RightFax (PNOB's)
- Hand Hygiene reviews and reports.
- Check Newborn Discharges.
- Build templates for Connect care.
- Scan school consents in Connect care.
- Utilized electronic health record systems to update patient information efficiently.
- Provided administrative support to managers and staff.
- Scheduled appointments and meetings as requested.
- Answered customer queries via phone promptly.
- Operated office equipment including copiers, scanners, fax machines.
Food Service Worker
Alberta Health Services
Cold Lake, Alberta
02.2017 - Current
- Trained new staff on food handling procedures and service expectations.
- Strictly follow sanitation and food safety guidelines as required by regulatory agencies
- Prevented food spoilage by monitoring dates
- Prepare food for patients according to their respective diets
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Administrative Support III
Alberta Health Services
Cold Lake, Alberta
05.2022 - 03.2023
- Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance
- Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory
- Respond to telephone queries and requests for patient information as per appropriate guidelines
- Depart ER visits in the regional registration system to include the attending physician, triage score, departure date and time, and discharge diagnosis promptly
- Application of identification wristbands for all clients
- Separate client records and interfile utilizing terminal digit system and date order
- Greet clients, visitors and staff, and direct them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner
Education
Medical Office Assistant/ Unit Clerk
East West College
Edmonton, AB06-2022
Bachelor of Science - Commerce And Business Administration, Banking and Finance
Saint Louis University
Philippines04-2003
Skills
- Computer applications
- Time management
- Office administration
- Verbal communication
- Scheduling appointments
- Payroll
- Confidential document control
- Customer relations
- Problem-solving abilities
- Teamwork and collaboration
- Decision-making
- Client registration
Certification
- First Aid and CPR/AED certification Sept 2022- Sept 2025
Timeline
Administrative Support III
Alberta Health Services
10.2023 - Current
Administrative Support III
Alberta Health Services
05.2022 - 03.2023
Food Service Worker
Alberta Health Services
02.2017 - Current
Medical Office Assistant/ Unit Clerk
East West College
Bachelor of Science - Commerce And Business Administration, Banking and Finance
Saint Louis University
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